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HOWTO : Automate TimesTen Diagnostic Data Capture By Using Oracle Remote Diagnostic Agent (RDA) (Doc ID 1549576.1)

Last updated on AUGUST 04, 2021

Applies to:

OSS Support Tools - Version 8.00 and later
Oracle TimesTen In-Memory Database - Version and later
Information in this document applies to any platform.


Remote Diagnostic Agent (RDA) is a command-line diagnostic tool that is executed by an engine written in the Perl programming language. RDA provides an unified package of support diagnostics tools. The data captured provides Oracle Support with a comprehensive picture of the TimesTen environment which aids in problem diagnosis. Oracle Support encourages the use of RDA because it greatly reduces service request resolution time by minimizing the number of requests from Oracle Support for more information. RDA is designed to be as unobtrusive as possible; it does not modify systems in any way. It collects useful data for Oracle Support only. This guide provides RDA download instructions, and steps to run the utility on an Oracle TimesTen (Oracle Linux) environment.


This note describes the Installation and use of RDA 8.0 for a TimesTen Database on Linux (RDA is also available for TimesTen on other OS platforms such as Unix and Windows).  The RDA tool can collect output relating to most Oracle products (See <Note 391983.1> for a complete listing of available RDA modules and profiles).  If this is for an Exalytics system, use <Note 1471566.1> to gather data for the complete Exalytics installation and not just the TimesTen product.  The commands in this document may be run in a terminal window on the OS that TimesTen is installed on.  For the purposes of this note, TimesTen home is assumed to be TT_HOME=/home/oracle/TimesTen. It's possible that your TT_HOME may show /u01/app/oracle/product/TimesTen/tt1122, or some other value.  When running commands, please specify the paths for the actual TimesTen home on your server.


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In this Document
 Steps to Download and Install RDA (Example is for a Linux x8664 bit system)
 Steps to Run the RDA For the TimesTen Profile
 Steps to Review the RDA

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