My Oracle Support Banner

Automated Troubleshooting Process (Doc ID 1998077.1)

Last updated on APRIL 12, 2022

Applies to:

Oracle Concurrent Processing - Version 12.1.3 to 12.1.3 [Release 12.1]
Oracle VM - Version 3.4.5 to 3.4.5 [Release OVM34]
Oracle Financial Services Enterprise Case Management - Version 8.0.7 to 8.0.7 [Release 8]
Oracle Concurrent Processing - Version 12.2.4 to 12.2.4 [Release 12.2]
OSS Support Tools - Version 1.0 and later
Information in this document applies to any platform.


The SR you just created is automated. The automation helps provide faster processing of the issue, and in many cases significantly faster overall resolution time.

Our desire is to provide superior service and satisfaction with automation.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.