RDA Fails With Error "NTVDM encountered a hard error"

(Doc ID 419979.1)

Last updated on SEPTEMBER 16, 2009

Applies to:

OSS Support Tools - Version: 10.2.0.1 to 10.2.0.3

Symptoms

I get an a message box with error "NTVDM encountered a hard error" when I try use the
following statement on the command prompt:
RDA - s

Cause

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