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FAQ: Configuration Manager Disconnected Mode Support FAQ (Doc ID 465867.1)

Last updated on SEPTEMBER 19, 2023

Applies to:

OSS Support Tools - Version 10.2.5 to 10.2.7
Information in this document applies to any platform.

Purpose

This FAQ focuses specifically on issues related to using configuration manager collector disconnected mode and on the My Oracle Support usage of Systems generated using configuration manager collector Disconnected Mode.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Disconnected Mode Basics
 What is Disconnected Mode Collection for the Configuration Manager?
 How does Disconnected Mode collection and upload work?
 Are there any differences in the way I use systems generated in disconnected mode configuration manager from those generated using connected mode configuration manager?
 System Collection
 How can I get started with Disconnected Mode collections?
 How do I instruct Configuration Manager Collector to perform disconnected mode collections?
 Is there a way to view the disconnected mode collected information locally before it is up-loaded to Oracle?
 Can I use both disconnected mode collection and connected mode collection at the same time?
 Do I need to use a different collector for connected mode and disconnected mode collections?
 I have 100 ORACLE_HOMEs, is there a way to do a mass deployment of configuration manager collectors in all 100 ORACLE_HOMEs?
 Does disconnected mode allow for bulk uploads of systems?
 How do I update the configuration manager collector when running disconnected mode?
 Does configuration manager maintain system history or just overwrite systems upon next disconnected mode collection upload?
 How do I get disconnected mode collections uploaded to Oracle?
 How do I update disconnected mode systems once created?
 Will the disconnected mode systems be as robust as the connected mode systems?
 Can I use an existing Service Request or do I need to open a new one every time I want to update a configuration?
 What CSI should I use to submit SR that I am attaching the disconnected mode collection to?
 What is the recommended frequency for configuration uploads?
 Is there customer training available for configuration manager?
References

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