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E1: SVM: Troubleshooting Server Manager Agent In Windows Platform And Enterprise Server (Doc ID 1050348.1)

Last updated on JULY 16, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.93 and later
Information in this document applies to any platform.


The purpose of this document is to assist customers in troubleshooting the different scenarios, causes and resolutions for known issues with Server Manager Agent on Windows platform and Enterprise Servers.

This knowledge document is designed to direct you through basic JD Edwards EnterpriseOne Server Manager Agent functionality and known issues. The document is not meant as a substitute for the Server Manager Guide, but as an aid for a better understanding on troubleshooting Server Manager Agent processes.

In addition, for further information on installing and configuring Server Manager Agent in a Windows platform, refer to these available documents :

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Scenario 1 - Issues Running JAS With The Server Manager Agent On WebSphere On 64-bit Windows Server 2008.
 Scenario 2 - Windows 2008 Server Manager Agent Is Not Registering - Connection Refused
 Scenario 3 - Cannot Install The Server Manager Console Or Agent On A Windows-Based Server
 Scenario 4 - Server Manager Unable to Communicate with Agent on Windows 2008 Server
 Scenario 5 - After Applying Windows 2003 SP2 On Deployment Server In SMMC All Managed Agents Show Up In Red And Cannot Be Accessed
 Scenario 6 - Unable to register a Windows Enterprise Server in Server Manager
 Scenario 7- Server Manager Agent Installer Fails at 95% and Stops
 Scenario 8 - Server Manager Agent Will Not Start After Updating The Agent
 Scenario 9 - Server Manager Agent Installer Fails and Stops with UrlToFile_IOURL_Exception

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