E1: MOBJ: GRID: Working with E1 Web Client ActiveX Controls for Media Object and Grid Export / Import with Internet Explorer (Doc ID 1056203.1)

Last updated on JULY 22, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.
It does not matter if you are using a 64-bit Windows OS or not. A 32-bit Internet Explorer browser must be used unless you are on 9.2.3.4 or newer where ACTIVEX CONTROL FAIL WITH INTERNET EXPLORER X64 has been implemented.

For limits on the import and export functionality see JD Edwards EnterpriseOne 9.1.X Web Client Support Statement under the headings "Web Client Firefox Information" and "Web Client Google Chrome Information"

According to Microsoft, IE 11 will be supported until the end of life of windows 10 which is the soonest 2025 as of this writing. See website https://support.microsoft.com/en-us/help/17454/lifecycle-faq-internet-explorer.

Purpose

This document discusses the JD Edwards EnterpriseOne (E1) ActiveX installation and use with media objects (MOBJ) and grid export / import. For non-ActiveX control functionality see Doc ID 780761.1 E1: MOBJ: Non-ActiveX Controls for EnterpriseOne Grid Import / Export and Media Object Attachments for all browsers Firefox, Chrome, Internet Explorer (IE), Safari.

Review E1: MOBJ: What Is The Impact Or Implications To The Grid And Media Objects When Turning OFF ActiveX Controls For Media Objects And Grid Import / Export? (Doc ID 2718770.1)

There are some known symptoms/keywords which would help to understand issues pertaining due to ActiveX controls

Media Object attachments are not working in IE Browser
An Add-On for this website failed to run
Text attachment is not working as i i's not allowing to type in the Text Box
Media Object Viewer is not opening in IE
Few Users are not able to add/edit text attachment
OLE button is missing in Media Object viewer on some machines
The text button is not shown in Media Object Viewer on some machines
ActiveX install issue
ActiveX corrupt
After being prompted for and installing the Text Attachment ActiveX control, the text attachment button on the Media Object attachment screen disappears
Paper Clip icon in the grid row header disappears
Unable to export all grid rows when using ActiveX controls
Users cannot view media objects or export / import from the grid
After upgrade icon missing or attachments not working

NOTE: As it states in the Upgrade section, ActiveX controls should always be updated to the most current version. Most times, the new version is compatible (backward compatible) with prior releases. Thus allowing for continued use of multiple release levels from the same browser.

Scope

ActiveX is a required installation for Internet Explorer to work with import / export and media objects. This document covers installation.

For details on working without ActiveX controls, see Document 780761.1 E1: MOBJ: Non-ActiveX Controls (HTML) for EnterpriseOne Grid Import / Export and Media Object Attachments for all browsers Firefox, Chrome, Internet Explorer (IE), Safari