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E1: ENV: How To Find Any EnterpriseOne Log On Any Server, Platform, Client Or Interactive/Batch Application (Doc ID 1060095.1)

Last updated on NOVEMBER 09, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version SP23 and Prior and later
Information in this document applies to any platform.

Purpose

This knowledge document is designed to help you find any EnterpriseOne log file on any platform, server client workstation or interactive/batch application.  For an Oracle Support Engineer to better troubleshoot your issue, having logs for the issue is extremely helpful.

Gathering the logs can be difficult due to the varied locations for every possible scenario that can occur in an issue.  Below we have laid out the document by major categories to help find the logs easier.

If you are on Tools Release 8.97 and above, this document covers finding logs using Server Manager.

Following are the topics discussed in this document:

Scope

This knowledge document is designed to direct you in finding JD Edwards EnterpriseOne logs to help in troubleshooting your particular issue.  

Details

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In this Document
Purpose
Scope
Details
 Types of E1 Log Files
 Where Interactive Applications log JDE function issues
 Interpreting your Debug Logs
 Finding logs on different Server Platforms
 Finding logs for a JAS/HTML Server
 For Websphere
 For Weblogic
 Finding logs for an Application Servers
 Finding logs in Server Manager
 Finding logs on a Client Workstation
 Finding logs for a UBE (Batch)
 Other documents related to Logging
 Finding Server Manager Agent and related logs
 Known Issues with Logging / Debugging
 Issue 1
 Issue 2
 Issue 3
References

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