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E1: SVM: Troubleshooting Server Manager Agent On Unix / Linux Platforms And Enterprise Server (Doc ID 1075802.1)

Last updated on FEBRUARY 06, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.97 and Prior and later
Generic Linux
Generic UNIX


The purpose of this document is to assist customers on troubleshooting the different scenarios, causes and resolutions for known issues with Server Manager Agent on Unix and Linux platforms and Enterprise Servers.

This knowledge document is designed to direct you through basic JDEdwards EnterpriseOne Server Manager Agent functionality and known issues. The knowledge attachments are not meant as a substitute for the Server Manager Guide, but as an aid for better understanding on troubleshooting Server Manager Agent processes.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Scenario 1 - Start Agent on LINUX/UNIX Server Gives e1agent_0.log: Permission denied.
 Scenario 2 - Server Manager Agent Installation for UNIX fails
 Scenario 3 - Server Manager Agent Fails To Install On AIX Without Writable Root Partition
 Scenario 4 - Server Manager Agent Installation on Unix and User Account Conflict
 Scenario 5 - Server Manger Management Agent Does Not Start On Linux/Unix Enterprise server
 Scenario 6 - Server Manager Agent Fails To Start On New Linux Server
 Scenario 7 - Unable To Install JDE Management Agent To Linux
 Scenario 8 - Management Agent Install Error on Solaris - Bundled JRE is Not Binary Compatible with Host OS/Arch or it is Corrupt.
 Scenario 9 - String Index Out of Range: -1 
 Scenario 10 - /u01 Error returned:Value too large for defined data type
 Scenario 11 - Problem while opening URL jar
 Scenario 12 - java: 0403-006 Execute permission denied
 Scenario 13 - java: not found
 Scenario 14 -
 Scenario 15 - Failed to validate the unix enterprise server installation
 Scenario 16 - Server Manager Agent Home is not Appearing in SM Console. 
 Scenario 17 - Error While Creating HTML instance
 Related Documents for Server Manager Agents in Unix / Linux

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