E1:OS: Metadata Kernel is Unable to Create JVM in AS400 After Disaster Recovery (Doc ID 1090033.1)

Last updated on AUGUST 01, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
IBM i on POWER Systems

Symptoms

An AS400 V6R1 server is setup for Disaster recovery running EnterpriseOne 9.0 and Tools Release 8.98. The EnterpriseOne service fails to start and gives errors. PORTTEST also fails with errors.

In server logs, the Metadata kernel is unable to create JVM:


677/113 SYS:Metadata Thu Mar 25 09:06:47.866392 ServerDispatch.cpp298
KNT0000999 - Metadata Kernel Thread Pool Setting: size 50, increment 5

677/113 SYS:Metadata Thu Mar 25 09:06:48.183904 JdeJvm.cpp1796
JDEJVM0000014 - Failed to create JVM, return code is:-1

677/113 SYS:Metadata Thu Mar 25 09:06:48.184416 JdeJvm.cpp1953
JDEJVM000001p - JdeJvmException exception thrown - Error - Failed to create JV

677/113 SYS:Metadata Thu Mar 25 09:06:48.184776 JdeJvm.cpp2030
JDEJVM0000030 - JdeJvmException exception thrown - Error - Failed to create JV. JVM cannot be created!!

677/118 WRK:Metadata job 1 Thu Mar 25 09:06:48.809744 JdeJvm.cpp1796
JDEJVM0000014 - Failed to create JVM, return code is:-5

677/118 WRK:Metadata job 1 Thu Mar 25 09:06:48.810288 JdeJvm.cpp1953
JDEJVM000001p - JdeJvmException exception thrown - Error - Failed to create JV

677/118 WRK:Metadata job 1 Thu Mar 25 09:06:48.810648 JdeJvm.cpp2030
JDEJVM0000030 - JdeJvmException exception thrown - Error - Failed to create JV. JVM cannot be created!!



In the Call Object kernel log, the kernel is unable to send a message to Metadata Kernel:

676/70 WRK:Init Remote Env Token Thu Mar 25 09:06:45.713576 netflow.c1522
getKernelInternalQueueEntrySvr(): response msg timed out.

676/70 WRK:Init Remote Env Token Thu Mar 25 09:07:15.744856 netflow.c1522
getKernelInternalQueueEntrySvr(): response msg timed out.

676/70 WRK:Init Remote Env Token Thu Mar 25 09:07:45.776192 netflow.c1522
getKernelInternalQueueEntrySvr(): response msg timed out.

676/70 WRK:Init Remote Env Token Thu Mar 25 09:07:45.776408 SpecCnvrt.c2032
METADATA - Attempted to send Metadata Kernel a message 3 times and did not recieve a reply. Returning failure to the caller. The Metadata Kernel is Kernel #30 in the jde.ini and the message ID being sent to the kernel is 15751.

 

Changes

 

Cause

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