Last updated on FEBRUARY 02, 2016
Applies to:JD Edwards EnterpriseOne Service Management - Version XE and later
Information in this document applies to any platform.
System Code: 17-Customer Service Management
System Code: 90CD-CRM Service Management
These hyperlinks will take the user directly to Implementation Guides for Customer Service Mgmt (CSMS) and Service Management for releases Xe, 8.9, 8.10, 8.11SP1, 8.12, 9.0, 9.1 and 9.2.
Included is the link to the full JDE EnterpriseOne Library of Implementation Guides for 9.1 and 9.2.
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