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E1: MOBJ: Frequently Asked Questions with File Media Object Attachments Ex: PDF, TIF, JPG and Microsoft Office Document Types (Doc ID 1112467.1)

Last updated on JUNE 11, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.


This document covers specific issues related to File Media Object attachments.


Questions and Answers

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In this Document
Questions and Answers
 Overview and Configuration
 Question 1: What is a File Media Object Attachment?
 Question 2: When attaching a File attachment, the user has the option to select a local file or to select a file from a queue.  How are these handled differently and how can we set local file to be the default?
 Question 3: How is the path to the Media Object File attachments configured?
 Question 4:  How should MIME Extentions be configured for Media Object file attachments?
 Question 5: How do we configure Third Party software to work with Media Object File Attachments?
 Question 6: Is there a way to use folder hierarchy to store massive quantity of files under HTMLUpload folder?
 Question 7: Any statement of direction for File Media Object storage?  It is very important for customer to know the direction so they can ensure their activities are in alignment with future upgrades.
 Question 8: Does E1 support Media Object File storage in the Cloud (e.g. Microsoft Azure Cloud)?
 Question 9: Is there any option to archive old Media Object files?
 Question 1: Is Security available for Media Object File Types?
 Question 2: When trying to attach a file attachment, why do get an error "restricted by administrator" when the jas.ini does not show the file type that errors?
 Question 3: How does JAS.INI setting "StrictFileUploadDownloadCheck" work ?
 Question 1: Why do we experience a performance issue when attempting to add a file media object attachment?
 Question 2: Why do 2010 Office Documents take 20 - 30 seconds to open?
 Working with File Attachments
 Question 1: Is it possible to upload multiple file attachments using the Browse option?
 Question 2: How is the Word Toolbar rendered when opening a Word file attachment?
 Question 3: Is it possible to zoom in the Media Object Viewer?
 Question 4: When a .txt file is attached as a FILE media object, why can this attachment not be printed? 
 Question 5: Is there any business function or APIs available that can generate the unique media object file name that is stored in the F00165 GDGTFILENM column?
 Question 6: The Media Object file path is incorrect in the F00165.GDGTFILENM column, is there a UBE which can print out the file path or link?
 Question 7: How can the original file name for a file type MOBJ be identified in an E1 table?
 Question 8: What are the restricted special characters in the filenames for file type media object attachments from E1 side?
 Question 9: Is it possible to make changes to a file attachment after is saved?
 Browser Functionality with File Attachments
 Question 1: How can we control the behavior for Open versus Save File Attachment? Do you want to save this file?
 Question 2: How can I configure Internet Explorer to open Office files in the appropriate Office program rather then inside the Media Object Viewer?
 Question 3: How can I update the registry to open a txt file using word pad?
 Question 4:  What settings are required in Adobe to enable or disable PDF viewing in a browser?
 Question 5: Why is an attachment opend as ASCII Text instead of the correct attachment type?
 Question 6: Why do tif or tiff files not display in the browser like jpg files?
 Question 7: The file size of a BMP file increases when it is opened in Media Object Viewer and saved locally. Why? (Specific to IE browser)
 Known Issues with File Attachments
 Question 1: Why does a Filename with a Double "." Fail?
 Question 2:  When attaching a File Attachment that is a Microsoft Office 2007 document, why is the system unable to recognize the file types and unable to open the attachment in the Media Object viewer?
 Question 3: Why are Media Object Attachments with a .DOCM extension being opened as .zip files?
 Question 4: Why does a WMA Attachment open with errors in Internet Explorer?
 Question 5: Why do I receive an error with Adobe Acrobat Reader when attempting to open a PDF file attachment using Adobe 9.0?
 Question 6: Why do I receive an error about Unable to start the source application when attempting to open a PDF file attachment using Adobe X?
 Question 7: Why does an Adobe PDF or Windows URL open in a small window?
 Question 8: Why are users unable to view attachments on the Citrix Server?  
 Question 9: Why can users not view different image files such as tif after upgrading the Windows operating system?
 Question 10: Why a PDF File type attachment cannot be opened inside the Media Object Viewer in Edge, Chrome or Firefox, but a URL type attachment pointing to a PDF can?
 Question 11: When attaching a .MP4 file, why I get the error "file signature is invalid or file is not clean for file name"?

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