E1: MOBJ: Frequently Asked Questions with File Media Object Attachments Ex: PDF, TIF, JPG and Microsoft Office Document Types
(Doc ID 1112467.1)
Last updated on JANUARY 24, 2025
Applies to:
JD Edwards EnterpriseOne Tools - Version 8.98 and laterInformation in this document applies to any platform.
Purpose
This document covers specific issues related to File Media Object attachments.
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| Overview and Configuration |
| Question 1: What is a File Media Object Attachment? |
| Question 3: How is the path to the Media Object File attachments configured? |
| Question 4: How should MIME Extensions be configured for Media Object file attachments? |
| Question 5: How do we configure Third Party software to work with Media Object File Attachments? |
| Question 6: Is there a way to use folder hierarchy to store massive quantity of files under HTMLUpload folder? |
| Question 8: Does E1 support Media Object File storage in the Cloud (e.g. Microsoft Azure Cloud)? |
| Question 9: Is there any option to archive old Media Object files? |
| Question 10: Can the normal media object file attachments and Oracle Content and Experience Cloud (CEC) attachments coexist? |
| Question 11: Is there any on premise equivalent for Oracle Content and Experience Cloud (CEC) integration of media objects in E1? |
| Question 12: Does JDE convert pdf to html? |
| Security |
| Question 1: Is Security available for Media Object File Types? |
| Question 2: When trying to attach a file attachment, why do get an error "restricted by administrator" when the jas.ini does not show the file type that errors? |
| Question 3: How does JAS.INI setting "StrictFileUploadDownloadCheck" work ? |
| Performance |
| Question 1: Why do we experience a performance issue when attempting to add a file media object attachment? |
| Question 2: Why do 2010 Office Documents take 20 - 30 seconds to open? |
| Working with File Attachments |
| Question 1: Is it possible to upload multiple file attachments using the Browse option? |
| Question 2: How is the Word Toolbar rendered when opening a Word file attachment? |
| Question 3: Is it possible to zoom in the Media Object Viewer? |
| Question 4: When a .txt file is attached as a FILE media object, why can this attachment not be printed? |
| Question 5: Is there any business function or APIs available that can generate the unique media object file name that is stored in the F00165 GDGTFILENM column? |
| Question 6: The Media Object file path is incorrect in the F00165.GDGTFILENM column, is there a UBE which can print out the file path or link? |
| Question 7: How can the original file name for a file type MOBJ be identified in an E1 table? |
| Question 8: What are the restricted special characters in the filenames for file type media object attachments from E1 side? |
| Question 9: Is it possible to make changes to a file attachment after is saved? |
| Question 10: Is there a limit to the number of characters for a media object file name? |
| Question 11: Is Distributed Storage System supported with Media Object file attachment functionality? |
| Question 12: Is it possible to view the email attachments(msg extension) within the enhanced media object viewer? |
| Browser Functionality with File Attachments |
| Question 1: How can we control the behavior for Open versus Save File Attachment? Do you want to save this file? |
| Question 2: How can I configure Internet Explorer to open Office files in the appropriate Office program rather then inside the Media Object Viewer? |
| Question 3: How can I update the registry to open a txt file using word pad? |
| Question 4: What settings are required in Adobe to enable or disable PDF viewing in a browser? |
| Question 5: Why is an attachment opend as ASCII Text instead of the correct attachment type? |
| Question 6: Why do tif or tiff files not display in the browser like jpg files? |
| Question 7: The file size of a BMP file increases when it is opened in Media Object Viewer and saved locally. Why? (Specific to IE browser) |
| Known Issues with File Attachments |
| Question 1: Why does a File with more than 1 one dot or period ( . ) in the name fail to upload ? |
| Question 3: Why are Media Object Attachments with a .DOCM extension being opened as .zip files? |
| Question 4: Why does a WMA Attachment open with errors in Internet Explorer? |
| Question 5: Why do I receive an error with Adobe Acrobat Reader when attempting to open a PDF file attachment using Adobe 9.0? |
| Question 6: Why do I receive an error about Unable to start the source application when attempting to open a PDF file attachment using Adobe X? |
| Question 7: Why does an Adobe PDF or Windows URL open in a small window? |
| Question 8: Why are users unable to view attachments on the Citrix Server? |
| Question 9: Why can users not view different image files such as tif after upgrading the Windows operating system? |
| Question 10: Why a PDF File type attachment cannot be opened inside the Media Object Viewer in Edge, Chrome or Firefox, but a URL type attachment pointing to a PDF can? |
| Question 11: When attaching a .MP4 file, why I get the error "file signature is invalid or file is not clean for file name"? |
| References |