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E1: SVM: Frequently Asked Questions on Server Manager Agent Installation/Configuration on IBM i-Series (AS400)Platform (Doc ID 1117623.1)

Last updated on APRIL 09, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.97 and Prior and later
Information in this document applies to any platform.


This document contains the information related to JD Edwards EnterpriseOne Server Manager Agent, and most commonly asked questions. It also contains references to solutions related to Server Manager Agent Installation and Configuration and questions.

The knowledge attachments are not meant as a substitute for the Server Manager Guide, but as an aid for better understanding of Server Manager Agent processes.

Questions and Answers

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In this Document
Questions and Answers
 What is a Server Manager Agent?
 When we restart the AS400 Enterprise Server Service , CLRIPC Prcoess will be executed by SM Agent ?
 Where will I download the required Server Manager Agent component?
 What is the recommended Server Manager Agent component with respect to current Server's Tool Release?
 What are the prerequisites/considerations needed before installing the Management Agent on the iSeries?
 How to manage the Server Manager Agent in AS400 ?
 Which log to check for issues with the Management Agent Installer?
 What are the available types of Agent logs on the iSeries?
 How do you collect Agent logs from the iSeries?
 How to verify if the Agent is Installed successfully and running on the iSeries?
 How to uninstall Management Agent on iSeries?
 Troubleshooting:  Common Problems and Further Info On Server Manager Agent Install and Configuration

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