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E1: 43: Purchase Order Entry (P4310) FAQ (Doc ID 1128793.1)

Last updated on APRIL 22, 2019

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version XE and later
Information in this document applies to any platform.


This document provides some Questions and Answers specifically for the Purchase Order Entry (P4310) application. FAQs have been broadly classified into categories. You may require some additional reading for detailed understanding. Also some questions may fall under multiple categories.

Questions and Answers

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In this Document
Questions and Answers
 Address Book  Numbers (Supplier / Ship To/ Buyer)
 Question 1 -  Where does the system default the Ship To address in the Purchase Order Header?
 Question 2 - How do you override a supplier or ship to address and where does the data get stored?
 Question 3 - When does the supplier address field get disabled in the Purchase Order Header during PO Entry (P4310)?
 Question 4 - What is the impact of changing the Supplier Number on an order?
 Question 5- How can Buyer number (PHANBY) be changed in an open order? Getting error ID 0037- Address Number Invalid
 Question 6 - Is there a way to prevent the creation of purchase orders when a supplier master record (F0401) does not exist for the Ship To / Sold To address?
 Date & Time
 Question 1 -  What is the functionality of the Cancel Date in Purchase Order Entry (P4310)?
 Question 2 -  Why is it not possible to change the Order Date (TRDJ) field on the Purchase Order header?
 Question 3 - Why did we start receiving warning Work Day Calendar is Not Set Up (1923) in January when we have not received this warning in the past and have never had a calendar setup in P00071 Workday Calendar for these branches?
 Question 4 - What are all of the dates that are available and used by the system in the Purchase Order Detail (F4311) table?
 Question 5 - How can users access the Date 01 (POHU01) and Date 02 (POHU02) fields during Purchase Order Header (P4310 Form W4310B)  Entry?
 Question 6 - Does P4310 Have a processing option or anyway to default a future order and GL date when manually entering purchase orders other than manually changing them?
 Question 1 - What is the purpose of the Line Defaults tab in Purchase Order Entry (P4310) and how is the information used?
 Question 2 - How can a specific account number be defaulted in the purchase order detail line for nonstock or J line type orders?
 Question 3 - I am changing the supplier on an existing purchase order and the Tax Explanation Code and Tax Rate Area are not defaulting in from the new supplier's Supplier Master.  How can this be achieved?
 Question 4 - Why doesn't the Item Description or G/L Class refresh when the item is changed on the detail line?
 Question 1 - Where does General Ledger (G/L, GL) Class Code default from when entering a stocked purchase order?
 Question 2 - When entering purchase order in P4310 for a secondary location, the Item Availability program P41202 shows the On Receipt and On PO (QVAL) quantity for the primary location, regardless of the location on the purchase order.
 Canceled Lines
 Question 1 - Why is a Canceled PO Line deleted in one case left in the PO Detail (F4311) file in another case?
 Question 2 - Is there a way to do a mass cancellation of purchase orders?
 Question 3:  Can you reopen a closed purchase order (PO) detail line by changing the next status from 999?
 Question 1 - How can a missing Purchase Order Header (F4301) record be recreated?
 Question 2 - How can we enter a purchase order with more than 999 lines?
 Question 3 - Is there a way to inquire on purchase order detail lines instead of purchase order header records in the find/browser form in the P4310?
 Question 4 - Is there a way to prevent users from being allowed to cancel lines on a purchase order that have been partially received?
 Question 5 - Why does system throw PBCO error while entering Purchase Orders?
 Question 6 - How can we prevent the entry of purchase orders for non-supplier address numbers?
 Question 7 - How is it possible for the P4310 to skip Next Numbers when creating PO's?  For example there is OP 318 and 320 in the F4311, F4301, and F43199 but PO 319 does not exist.
 Revision Tracking
 Question 1 - Why is the Add button missing when using a particular version of PO Entry (P4310)?
 Supplier Item Relationship
 Question 1 - How can we prevent the Supplier Item Relationship (F43090) from getting created at time of PO Entry (P4310)?
 Base Order Protection
 Question 1 - When the user goes into the PO Entry (P4310) Version, every field is locked. What is preventing the user from changing a value of a field in the grid?
 Hold Purchase Order 
 Question 1: Is there a way to create a version of Purchase Order Entry (P4310) to immediately place an order on hold?
 Preventing Zero Dollar Orders
 Question 1: Is there a way to prevent a zero dollar purchase order from being created?
 Question 1: Is it possible to default a different currency into a PO than what is on the Supplier Master?

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