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E1: XMLP: Database Disconnect Errors in BI Publisher Enterprise and Data Access Driver (DAD) (Doc ID 1134088.1)

Last updated on FEBRUARY 04, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Purpose

There has been reports of issues affecting the ability of BI Publisher Enterprise to run reports/queries against JD Edwards EnterpriseOne tables using the latest version of Data Access Driver.

Issues would initially happen when running large reports. Once reports started to fail in BI Publisher, subsequent attempts to run smaller reports also failed. Error messages would vary but they were limited to the following:

Error #1: Query Timeout

These errors would register in DAD's jasroot log file as well as on the BI Publisher screen.

Even though these are different error messages, they all represent one single issue: the ability to keep database connections open while the BI Publisher report runs.

This document provides information you can use to troubleshoot database connection issues in BI Publisher Enterprise and Data Access Driver.

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Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Analysis
 Database Connection Parameters
 Resolution
References


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