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E1: INST: Troubleshooting Login and After Installation Known Issues in a "Fat Client" (Doc ID 1149387.1)

Last updated on MAY 03, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.


This document provides general information and assists customers in troubleshooting by providing solutions to login issues and known issues after installation on a "Fat Client".

The JD Edwards EnterpriseOne Development Client (also known as a Web Development Client, "Fat" Client, Administrative Client, Windows client, or Workstation) contains components that run as standard Microsoft Windows applications (for example, Active Console, Forms Design Aid (FDA), and Report Design Aid (RDA)) and components that run in a web browser.


NOTE: Refer to <Document 2063072.1> JD Edwards EnterpriseOne Licensing Disabling Client Licensing for Various Tools Releases (Prior to 9.1.x) for procedures as certain releases of EnterpriseOne, Xe, and ERP 8 will stop working after June 30, 2019 unless preventative measures are taken. Thanks.


Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Scenario 1 - Client Workstations Installation Failed to Install MFC.DLL
 Scenario 2A - Unable to install E1 client on workstation - Error: "Setup failed to configure license. Please check the jdeinst.log for more information"
 Scenario 2B - Unable to install E1 client on workstation - Error: "Setup failed to configure license" and login error: "You are not licensed to executed this application"
 Scenario 3 - Client Installation Fails on Workstation with Registry Errors
 Scenario 4 - Fat Client Install fails to Register File EULA.DLL
 Scenario 5 - Client Logon Fails - Error: Could not Load Environment
 Scenario 6 - Load JVM Library Failed on Fat Client While logging into E1 or Running Applications
 Scenario 7 - "Unable to Update Needed Components. Exiting!" - Error Received during Client Machine Installation
 Scenario 8 - ActivConsole.exe is crashing for all users after the login screen.
  AS400 iSeries Platform specific:
 Scenario 1 - Visual Assist is Not Working on Some FAT Clients after "CNTCHNG" DD Item Change
 Scenario 2 - EnterpriseOne Fat Client Installation Error - ODBC DS setup failed: AS400 platform

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