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E1: GEN: Troubleshooting the "Could not load form", "Could not load event rule" or "Could not Load Report" After Generation (Doc ID 1154953.1)

Last updated on DECEMBER 14, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.


This document will help troubleshoot the could not load form, could not load event rule or could not load report errors caused by an incorrect JDK, JDE Tools Release, an ESU applied incorrectly or because of a NULL in the error message. In general this always leads to next error message:

JAS_MSG431: Fetch serialized object failed. Please contact your system administrator.

This document also helps with the following:

  1. How to check JDK to ensure the right JAVA version is being used.
  2. What is the right executable (EXE) install file used on the generation machine.
  3. Tips on how to generate serialized objects successfully.
  4. JAS serialized objects generate successfully as reported, however none of the EnterpriseOne forms are accessible even after a successful generation.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 (1) NONE of the Web applications are working
(2) Only certain applications or UBEs are not working
 Issues and Solutions
 Issue 1 - After applying ESU for P98305W, fetch serialized object failed
 Issue 2 - Error calling some E1 applications from fastpath
 Issue 3 - Fetch serialized object failed on P007101
 Issue 4 - Fetch serialized object failed on P986110B WSJ - Work with Submitted Jobs
 Issue 5 - Could not load a custom report
 Issue 6 - Could not load form and JAS_MSG431: Fetch serialized object failed" on some applications
 Issue 7 -Error on fetching form P00950W from fastpath

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