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E1: SVM: Frequently Asked Questions on Server Manager Agent Installation/Configuration on Windows Platform (Doc ID 1157801.1)

Last updated on AUGUST 30, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.97 and Prior and later
Information in this document applies to any platform.


This document contains the information related to JD Edwards EnterpriseOne Server Manager Agent, and most commonly asked questions. It also contains references to solutions related to Server Manager Agent Installation and Configuration and other relevant questions.

The knowledge attachments are not meant to substitute for the Server Manager Guide, but as an aid for better understanding of the Server Manager Agent processes.

Questions and Answers

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In this Document
Questions and Answers
 What is a Server Manager Agent ?
 Where will customers download the required Server Manager Agent component ?
 What is the recommended Server Manager Agent component with respect to current Server's Tool Release ?
 What are all the Pre-requisites/considerations you need to take care before installing Management Agent on Windows machine?
 How to Manage the Server Manager Agent in Windows ?
 Which log do I need to check for if there is an issue with the Management Agent Installer?
 What are the available types of Agent logs in Windows ?
 How can I verify whether the Agent is Installed successfully and running on Windows ?
 How to Uninstall Management Agent on Windows?
 Can "Update" button available in Server Manager Console be used to start a Server Manager Agent which is in "Stopped" state?
 Server Manager shows IP address instead of server hostname name for Managed Home.  How can I get Server Manager Console to display server names?
 Can we add or register deployment server in to a Server Manager ?

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