E1: OS: Primary Note For Troubleshooting JDE Related Issues at Operating System Level For All Platforms (Doc ID 1198723.1)

Last updated on JULY 28, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version SP23 and Prior and later
Information in this document applies to any platform.

Purpose

This document provides information which helps you in troubleshooting JDE related issues and capture information at the OS level.

Minimum Technical Requirements (MTRs) for Enterprise Servers

For EnterpriseOne 9.1:

Tools Release 9.1 MTRs has moved to the Certifications tab in My Oracle Support. Please review the following link on how to navigate the Certify page in MOS. For more information about the migration of the Minimum Technical Requirements to Oracle Certify, refer to My Oracle Support <Document 1525279.1>.

For EnterpriseOne 8.9x onwards:

JD Edwards EnterpriseOne Tools 8.9x Minimum Technical Requirements for Enterprise Servers <Document 705322.1>.

For EnterpriseOne Xe/8.0:

JD Edwards EnterpriseOne SP23/24 Tools Minimum Technical Requirements for Enterprise Servers <Document 705413.1>.

Reference solutions common for all platforms

<Document 631610.1> E1: OS: Impact of Changing Enterprise Server Domain Name
<Document 961823.1> E1: KER: EnterpriseOne Kernels Overview
<Document 1091045.1> E1: SP: Frequently Asked Questions On EnterpriseOne Tools Release Or Service Pack
<Document 636986.1> E1: OS: General Information on EnterpriseOne Performance
<Document 1060095.1> E1: ENV: How to Find any EnterpriseOne Log on Any Server, Platform, Client or Interactive/Batch Application