My Oracle Support Banner

E1: JAS: Troubleshooting Tips for Web Client Performance Issues and General Information on HTML Server (JAS) Performance (Doc ID 1206882.1)

Last updated on JUNE 05, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.




Purpose

Some of the commonly reported web client performance issues:

  1. Web client hangs intermittently and it happens with almost all applications
  2. Web client is stuck in "Processing" for an unusually long time and sometimes does not respond.
  3. The browser window needs to be closed when the web client is stuck in processing and a new window is opened to continue working
  4. Web client hangs randomly after upgrading the Tools Release
  5. Applications renders very slow

 

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Purpose
Troubleshooting Steps
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.