My Oracle Support Banner

E1: JAS: Intermittent Internal Server Error When Logging in to HTML/Web Client (Doc ID 1226276.1)

Last updated on FEBRUARY 05, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

SYMPTOM 1:

Users are encountering the Internal Server Error intermittently. At this time, the logic server (BSFN server) is running at 100% CPU usage. There are 8 Call Objects kernel (COK) running actively consuming CPU resources. These processes have caused the server to run at 100% CPU continuously.

On Internet Explorer browser, the following error appears:

  

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.