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E1: JAS: Intermittent Internal Server Error When Logging in to HTML/Web Client (Doc ID 1226276.1)

Last updated on DECEMBER 26, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

SYMPTOM 1:

Users are encountering the Internal Server Error intermittently. At this time, the logic server (BSFN server) is running at 100% CPU usage. There are 8 Call Objects kernel (COK) running actively consuming CPU resources. These processes have caused the server to run at 100% CPU continuously.

On Internet Explorer browser, the following error appears:

  

Cause

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In this Document
Symptoms
Cause
Solution
References


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