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E1: WRKFLW: Frequently Asked Questions on External Mail (Doc ID 1228336.1)

Last updated on MARCH 17, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.


This document answers some frequently asked questions regarding the External Mail option within the EnterpriseOne software. 

Questions and Answers

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In this Document
Questions and Answers
 1. Can Messages be sent to External Mail rather than Work Center?
 2. I want messages to get sent to external mail, but when running a report, the UBE completion message gets sent to Work Center not externally. Why?
 3. Why are messages not being sent to the appropriate user?
 4. I am running an application that sends multiple levels of error messages. However, when sending the message to external mail, only the first level is sent externally. Why aren't the multiple levels of drill-down errors being sent to external mail?
 5. Is it possible to send some Work Center messages to external mail and define other messages to be sent to the Work Center?
 6. Is it possible to disable the UBE completion messages within the system?
 7. Is there any e-mail setup necessary for the the Web client?
 8. Is Shortcut URL to Portal supported?
 9. How to remove the URL from the Workflow email?
 10. Is it possible to add more than one SMTP server in the jde.ini?
 11. Is there a way of approving a workflow for example approve a Purchase Order via an email link without having to login to EnterpriseOne?
 12. Why does my user have to sign-on to EnterpriseOne again when clicking on a URL link to an application within an e-mail when they are already signed into an EnterpriseOne Web environment?
 13. Why does an interactive application on web client receive the following exception error when using send message extended?
 14. Is it possible to change the content transfer encoding of the emails sent by JDE?
 15. Does read receipt available ?
 16. Is there a way to mark an email sent as a Priority Email?
 17. Is there a way to set up multiple email addresses for a single Address Book Number?
 18. Is there any attachment file size limitation that limits the size of file which may be attached and sent to external email using business functions?

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