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E1: 48S: FAQ - Frequently Asked Questions re: Workfile Transaction Re-extend (P4812) (Doc ID 1263048.1)

Last updated on OCTOBER 05, 2022

Applies to:

JD Edwards EnterpriseOne Contract and Service Billing - Version 8.0 and later
Information in this document applies to any platform.


Frequently Asked Questions re: Workfile Transaction Re-extend (P4812):

Questions and Answers

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In this Document
 Frequently Asked Questions re: Workfile Transaction Re-extend (P4812):
Questions and Answers
 Question 1:  The incorrect amount of bill rate was calculated in the Billing Detail Workfile (F4812) because the job had the wrong Cat Code 11. This was changed, however, the transaction re-extend didn't correct the bill rate.Why?
 Question 2:  Why is the Transaction Re-extend not refreshing category codes from Job Master (P51006) after I change the category code? Expecting the RP12 value on the F4812 record should be updated accordingly and the base revenue should be updated based on the Cost Pool markup in the F48096 (Billing Rate / Mark up Table).
 Question 3:  The Billing Constants are flagged to retrieve the customer number from the work order.  Workfile Generation (R48120) fails to retrieve the customer number. When Invoice Journal Generation (R48131) is run, the work center lists an error on the R48131 reads Customer Master information missing. The work order is populated with a valid customer with customer master information. What is causing this to occur?
  Question 4:  If an amount is changed in the Workfile Revisions (P4812) to use a value other than the Markup table, when 'Calculation Preview" is selected the amount reverts to the original amount.  Why?   How can the new amount be retained?
  Question 5:  How can a new Mark up amount be applied to a record after it is already in the workfile (P4812)

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