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E1: CHA: Troubleshooting Errors And Known Issues Found When Launching Change Assistant (Doc ID 1264247.1)

Last updated on NOVEMBER 19, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Purpose

 This document provides information and assists users on troubleshooting errors found when launching Change Assistant Tool.

A [Change Assistant User Guide] is included under the Software Updates Guide = Chapter 4 - Using Change Assistant. Refer to <Document 741506.1> - Software Update Installation Guides - All JDE EnterpriseOne Application Release Levels.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Scenario 1 - Change Assistant Not Launching With Error: "Could Not Create the Java Virtual Machine"
 Scenario 2 - Security Warning Window When Launching Change Assistant Or Configuration Assistant With Java 1.7 Update 51
 Scenario 3 - Change Assistant Fails to Launch with Error "java.lang.reflect.InvocationTargetException : null" / Connection Failed To Planner Datasource
 Scenario 4 - Change Assistant Launch Error - "Unable to Launch Application"
 Scenario 5 - Change Assistant Not Launching with JNLParseException Error: "Could not parse launch file. Error at line 0."
 Scenario 6 - Change Assistant fails to launch - "Found unsigned entry in resource"
  Scenario 7- Change Assistant fails to launch - Blue screen, no errors just nothing happens. 
References


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