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E1: 42: R42565: Print Invoices UBE FAQ [Video] (Doc ID 1264795.1)

Last updated on MARCH 11, 2019

Applies to:

JD Edwards EnterpriseOne CRM Sales Order Entry - Version XE and later
JD Edwards EnterpriseOne Sales Order Management - Version XE and later
JD Edwards EnterpriseOne Sales Order Processing - Version XE and later
JD Edwards EnterpriseOne Sales Order Entry - Version XE and later
Information in this document applies to any platform.

Purpose

This document provides answers to frequently asked questions about the Invoice Print (R42565) UBE.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Address
 Question 1: Why is the Sold To address printed on the Invoice not the Sold To entered in the sales order header?
 Question 2: How can a contact name be printed on the Attention line of a Sales Invoice (R42565)?
 Question 3: When running Invoice Print (R42565) the address information is either missing or masked (showing all asterisks), why?
 Question 4: How can the system be setup to print the Country in the Sold To and Ship To Address on the Invoice PDF?
 Question 5: Can the Remit to Address be printed on Invoice Print R42565 and EDI Outbound 810 R42565? 
 Question 6: Is there a way to run invoices R42565 by customer grouping?
 Commitments
 Question 1: There is a processing option behind Invoice Print (R42565) for Hard Commit Inventory in the Process Tab. When this processing option is going to be available and what exactly it will do?
 Question 2: When R42565 is run in 'Proof' mode (i.e. Sales Order Acknowledgment), how can you set it up so that future committed sales orders are not continually picked up by R42565 proof? When it is necessary for Future Committed sales orders to be acknowledged, the standard version of R42565 could possibly acknowledge future committed orders hundreds or thousands of times.
 Consolidation/Summarization
 Question 1: Does the Item Consolidation takes into account Shipment Numbers and Customer PO numbers?
 Question 2: When should the second unit of measure (UOM) be taken into account for invoice summarization?
 Question 3: How/when does Invoice Print (R42565) consolidate the customer invoice?
 Question 4: When running the Invoice Print (R42565) for 810 outbound extractions, with Print Tab processing option #11 (item summary) set to 1 (summarize by item), the system does summarize by item in the Invoice PDF output but does not summarize by item in the EDI Invoice Detail (Sales) - Outbound table (F47047). Why?
 Question 5: Is it possible to assign a different invoice number for each sales order line ?
 Question 6: If the processing option is activated for item summarization and a sales order has 2 lines with identical item number, unit of measure and price, but different branch plants why are two lines printed on the invoice?
 Question 7: When the processing option is set to print summaries of items only, the summarized total of the quantities multiplied by the unit price does not always equal the summarized extended price total.  Why?
 Question 8: When Item Summary is set to Summarize by Item and Print Serial Numbers is active, the serial numbers do not print. Is there a way to print summarized items with a list of serial numbers?
 Currency
 Question 1: Is it possible to print an Invoice in Customer Currency?
 Question 2: Which date determines the currency exchange rate on an Invoice? What could be a potential cause that the same exchange rate remains equal for Invoices falling in different months?
 Language
 Question 1: Sales Invoice Print (R42565) is run on a new Brazilian Customer, the Invoice Prints in English. Why isn't it printed in Portuguese?
 Discounts/Payments
 Question 1: What could be done in the scenario that the customer pays for half of the order before making the product in order to account for losses in case they back out?
 Question 2: On the Print Invoices (R42565) program the discount amount is calculated on a line by line basis instead of on an order basis. Calculating the discount by line results in a different discount calculation than if the discount is calculated on the order total?
 EDI
 Question 1: When the Invoice Print (R42565) is used to create an EDI 810 Outbound Invoice the  EDI 810 Outbound Detail (F47047) record populates the Unit Price (UPRC) with 4 decimals.  A customer requires that the Unit Price be no more than 3 decimals.  Is there functionality in JD Edwards that will control by A/B # the number of decimals that is written to the EDI table?
 Question 2: Is there a way to populate the Send Message field on the Customer Master (F03012.CRMD) and have that field populated in the Send Message field on the Sales Order Detail line (F4211.SDSM), so it can be used data selection for Invoice Print to identify customer orders that require an invoice to be emailed?
 Question 3: Can an EDI invoice be re-printed from the EDI files F47046/F47047 EDI header and detail?
 Email
 Question 1: Does the Processing Option behind Invoice Print (R42565) on the Email tab control whether system sends the invoice through email to the customer sold to addresses in the data selection when the Print Invoices program (R42565) is run?
 Print Message
 Question 1: Why is the same message printed twice on an invoice?
 Print/Proof/Reprint
 Question 1: How can Invoice Print (R42565) be setup to print Invoice in proof mode? Will the date printed from printing invoice in proof mode be taken as the final invoice date?
 Question 2: Is it possible to reprint an invoice when the sales order was already purged to the Sales Order History File (F42119)?
 Question 3: How can a reprint of an invoice be created for order lines that were previously invoiced if the order is on hold because of new order lines?
 Question 4: How can the Invoice Print (R42565) program be setup so that all of the single page invoices print first followed by all of the multiple pages invoices?
 Question 5: When R42565 is run before midnight it has Invoice Date set to the current date and after midnight it has the new date which in turn changes the Invoice number. In the case that an order is large and begins processing before midnight only to end after midnight, a single order will have two invoice numbers (and two invoice dates). How can this be avoided?
 Question 6: Why do the number of invoice copies specified to be printed in billing instruction on the customer master record (F03012.INVC) not get printed when Sales Invoice Print  (R42565) is run?
 Question 7: If Advanced Payment Terms are setup, is it possible show the multiple due dates on the Sales Invoice (R42565) PDF?  For example, advanced payment terms are setup so a sales order for $75 is eligible to be paid in three equal installments of $25 over 3 months, is it possible to show the three payments with their dues dates on the Sales Invoice sent to the customer?
 Question 8:  When running Print Invoice (R42565) as an Order Acknowledgement, why aren't backordered lines being advanced?
 Question 9:  When printing an acknowledgement for Fulfillment sales orders, the output is blank when the lines are still in Fulfillment Management. Why?
 Question 10:  Is it possible to have the related RMA number print on the invoice (acknowledgement) for a sales or credit order created via the RMA process?
 Question 11:  Can Invoice Print (R42565) be set up to not print any lines on a sales order, if one of the lines has a  zero Unit Price and Extended Amount?
 Question 12: Is is possible to omit printing one line on a sales order but still have that line included in the Accounts Receivable invoice total for the sales order?
 Question 13: What is the "Kit Extended Price Adjustment" that sometimes appears on the R42565 PDF output?
 Question 14: We have a high volume of F42565 records. No versions of Invoice Print (R42565) are running?  Can we safely delete these records?
 Taxes
 Question 1: The tax summary amount printed on the invoice does not match the invoice tax calculated per line. Why?
 Question 2: Why is the tax rate is shown as N/A on the invoice?
 Question 3: How can the Invoice Print be setup to calculate foreign tax and foreign taxable amounts when using EDI 810 outbound (R42565)?
 Question 4 - In Invoice Print (R42565) why doesn't the tax rate or tax amount print when the tax rate area indicates a negative value, a negative percentage?
 Question 5 - Where does the Supplier Tax ID default from in order to print on the invoice? 
 Shipments
 Question 1: When an order has multiple branch plants with a different shipment number per branch plant, can Invoice Print (R42565) be setup to send a different invoice for each shipment?
References

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