E1: WAS: Websphere 7 Gives Error 500 On Selects Longer than 1 Minute (Doc ID 1265515.1)

Last updated on AUGUST 01, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.
***Checked for relevance on 25-Jun-2014***

Symptoms

When a user is performing an extended select (Ex: P0911 wide open FIND) from an HTML/Web client while logged into EnterpriseOne using Websphere 7.0 the user gets a pop up Error 500 message if the find/select takes longer than 60 seconds.

There are no messages in the E1 JAS logs, the HTTP logs or the general Websphere logs.  The issue can occur in Internet Explorer or Firefox.

Changes

The following timeouts have been increased, but the same issue persista at the 1 minute timeframe.  Increasing the timeouts in the following configuration files/locations where ineffective:

Cause

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