E1: SVM: Troubleshooting Server Manager Runtime Metrics Issues (Doc ID 1270213.1)

Last updated on JUNE 03, 2024

Applies to:

Purpose

This document was created to assist customers on troubleshooting the different scenarios, causes and resolutions for Server Manager Runtime Metrics issues.
It is designed to direct you through basic JDEdwards EnterpriseOne Server Manager Runtime Metrics troubleshooting. The knowledge contained on the scenarios described below are not meant as a substitute for the Server Manager Guide, but as an aid for better understanding on troubleshooting Server Manager Runtime Metrics issues.

Runtime metrics provide an insight into the current state of a running Managed Instance. For example, the active user sessions are a runtime metric provided by the JD Edwards EnterpriseOne HTML Web Server.

• The runtime metrics provide operational information about insight to the EnterpriseOne servers. Runtime metrics are only available when the server is running.

The following runtime metrics are available for a running enterprise server:

• General
• Process Detail
• Environment Variables
• Disk Space Usage
• Kernel Ranges
• Audit History

• Runtime Metrics for EnterpriseOne web products provides metric information for

• User Sessions (HTML Server Only)
• CallObject Status
• JDBj Database Caches
• Database Connections
• JDBj Runtime
• JDENET Stats
• Java Environment

Troubleshooting Steps

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