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JD Edwards EnterpriseOne Extended Support (EXS) FAQ (Doc ID 1273907.1)

Last updated on JANUARY 26, 2016

Applies to:

JD Edwards EnterpriseOne > Financial Management
JD Edwards EnterpriseOne
JD Edwards EnterpriseOne > Human Capital Management
JD Edwards EnterpriseOne > Manufacturing
JD Edwards EnterpriseOne > Distribution
Information in this document applies to any platform.

Purpose

Frequently Asked Questions for JD Edwards EnterpriseOne Extended Support (EXS) policy.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 What releases of JD Edwards EnterpriseOne offer Extended Support?
 What is Extended Support?
 Who do I contact about signing up for Extended Support?
 For JD Edwards specifically, what does purchasing Extended Support (EXS) do for me?
 How will I know which ESU to take on the Update Center if I'm on EXS?
 If I'm not on EXS, what will it look like on the Update Center?
 How can a customer check if they have EXS?
 What about Tools Releases?
References

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