My Oracle Support Banner

E1: 42: Sales Order Entry FAQ (P4210/P42101) (Doc ID 1275472.1)

Last updated on OCTOBER 13, 2021

Applies to:

JD Edwards EnterpriseOne CRM Sales Order Entry - Version XE and later
JD Edwards EnterpriseOne Sales Order Processing - Version XE and later
JD Edwards EnterpriseOne Sales Order Management - Version XE and later
JD Edwards EnterpriseOne Sales Order Entry - Version XE and later
Information in this document applies to any platform.


This document is a compilation of the questions most asked regarding Sales Order Entry (P4210/P42101).

Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Questions and Answers
 Question 1:  Is it possible to have more than 999 lines on a sales order?
 Question 2: Is there a batch program that can close multiple sales order lines?
 Question 3: Is there a way to disable a specific order type in Sales Order Entry (P4210)?
 Question 4: Is there a way a Sales Order Entry (P4210) version can be made an inquiry screen only, preventing users from adding orders or new lines to orders when using this version?
 Question 5: Is there any batch application to do mass update of Sales order status?
 Question 6: How can canceled or closed lines not display in Sales Order Entry (P4210)?
 Question 7: Is it possible to copy a Sales Order and change the item number on one of the existing lines?
 Question 8: How can we capture the Sales Order creation time?
 Question 9: What is Discount % - Cash (CADC) field used for?
 Question 10: Is it possible to create a sales order where the header company is different from the company on the sales order detail record(s)?
 Question 11: Where is % Profit Margin field in P4210?
 Question 12: Is it possible in P4006 autofill the addresses when a user fills in Postal Code? Or is there another way that we can validate that the Postal Code and the City combination is valid?
 Question 13: Can a sales order be entered without a quantity or a unit price, only having the extended price populated?
 Question 14: Can you restrict the number of lines on a sales order to 500?
 Question 15: Is it possible to track a reason for changing, revising or cancelling a sales order detail line?
 Question 16: If a user inadvertently cancelled a sales order detail line, is there a way to reverse this cancellation?
 Question 17: Is it possible to default the value of field "Available items only" as checked or active in P42101 Sales Order header - Line availability form (W4210D) and retain the value when user removes the field using form customization functionality?
 Question 18: Is it possible to control access to the Branch/Plant field (MCU) in P4210 Sales Order entry?
 Question 19: If a user has taken the Row exit to “Zero Price” on a line, can this action be reversed?
 Display Before Accept (P42232)
 Question 1: How should Display Before Accept prompt work?
 Question 2: Does the Discount Summary (P42240) exit from Order Acceptance show all discounts on a sales order, including trade and advanced pricing discounts?
 Question 3: At Sales Order Entry (P4210), when the user selects several detail lines and takes the Zero Price row exit, the Order Acceptance (P42232) screen sometimes displays the initial values for the Unit Price and Extended Price fields, instead of zero. However the prices are correctly saved into the database. Why?
 Question 4: Why is Taxable Amount not the same as Order Total ?
 Question 5: Why does P42101 ignore the P4210 version's processing option to display the Order Acceptance screen (P42232)?
 Question 6: Is it possible to get a total of the quantity field on the Order Acceptance Screen (P42232)?
 Question 1: How can a different street address to deliver a product to be entered for a one-time delivery?
 Question 2: How can I setup the system so that when a Sold To or Ship To address is entered the other address populates automatically?
 Question 3: Is it possible, by version of Sales Order Entry (P4210), to prevent users from accessing the Order Address Form exit?
 Question 1: Is it possible to change the currency code for an existing Sales Order?
 Question 2:  In Sales Order Entry (P4210) can the foreign checkbox be overridden to an 'N' if it has already been set to 'Y' at the time of order entry?
 Question 1: When a sales order is entered, how / where is the pricing based on date retrieved from; is it the invoice date or order date?
 Question 2: Is there a feature which will automatically change the delivery dates on Sales Orders for Items based on the delivery date of an associated Purchase Order for the same items being changed by the Vendor?
 Question 3: Is than an option in P4210 Sales order entry program to inquire on open sales orders prior to a particular date?
 Release Date, Release Number and Time Fields
 Question 1: How are the Release Number (RLNU) and Release Date (RLDJ) fields in the F4211 used?
 Question 2: What are the various 'Time' fields used for in P4210, such as 'Requested Delivery Time' (DRQT)?
 Question 3: Why is the Sales Order Detail Release Date (F4211.RLDJ) blanked out if the user changes the Customer PO Number (VR01) field on the sales order?
 Question 4: Is Source of Order (SOOR) field in the Sales Order Header (F4201) and and Sales Order Detail (F4211) files available for users of the Sales Order Entry (P4210 and P42101) programs?
 Work Order
 Question 1: Is there a way to have the WO created with its Request Date offset by N-days prior to the SO Request Date?
 Question 2:  Is it possible to use line type W with Sales Order Entry (P4210) when using Process Manufacturing?
 Spreadsheet Imports
 Question 1: Is there a limit to the number of lines that can be added to a Sales Order though the Import Assistant with an Excel spreadsheet or .csv file?
 Question 1: Is it possible to lock the Request Date field on all sales order lines with a next status: 560?
 Question 2: Is it possible to protect the Header Sold-To/Ship-To fields from being changed for an existing sales order?
 Question 3: How can we prevent users from creating customer master records during sales order entry?
 Question 4: Display Tab processing option #3 (Disable Pricing Related Fields) does not prevent a user from changing the Pricing Unit of Measure (UOM4). What Pricing Related Fields are locked by the processing option?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.