E1: SEC: Unable to Login to E1 With An Account Attached to the JDE System User (Doc ID 1278734.1)

Last updated on AUGUST 09, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
IBM i on POWER Systems

Symptoms

When the QPWDLVL is set to 2 for the proxy user (JDE) the system is not able to validate the password. The following error message is displayed in the Server JDE.LOG:


7704/788 WRK:Init Remote Env Token Mon Dec 13 10:18:17.263584 jde400u.c2115
LIB0000004 - Failed to get the profile handle for user id: "JDE " 400MSG = CPF22E20

7704/788 WRK:Init Remote Env Token Mon Dec 13 10:19:17.297016 netflow.c1621
getKernelInternalQueueEntrySvr(): response msg timed out.

7704/788 WRK:Init Remote Env Token Mon Dec 13 10:19:17.297448 jdekdisp.c4153
KNT0000008 - Timeout on client query for user-password

7704/788 WRK:Init Remote Env Token Mon Dec 13 10:19:17.297568 jdekinit.c1267
KNT0000034 - GetProfileHandle failed for JDE , error =
the password is incorrect either in the F98OWPU (P980001) or on the AS/400 (USRPRF)
CPF22E20 = Incorrect password for user profile




When QPWDLVL is set to 2 it allows the use of upper/lower case and special characters for the (JDE) system/proxy user.

Cause

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