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E1: PKG: Troubleshooting Package Build On A Windows Terminal Server / Citrix Environment (Doc ID 1297024.1)

Last updated on JANUARY 31, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
Information in this document applies to any platform.


Checked for relevance on March 13, 2013




Purpose

This document provides information and was created to assist customers in troubleshooting the different scenarios, causes and resolutions for Full or Update Package Build issues under a TSE Windows Terminal Server / Citrix environment.
This document also explains why it is NOT advisable to build packages from a Citrix/WTS server.

Terminal Server  is a server that enables terminals, microcomputers, and other devices to connect to a network or host computer or to devices attached to that particular computer.

A Windows Terminal Server (WTS) is a multiuser server that enables terminals and minimally configured computers to display Windows applications even if they are not capable of running Windows software themselves. All client processing is performed centrally at the Windows Terminal Server and only display, keystroke, and mouse commands are transmitted over the network to the client terminal device.

NOTE: WTS / Citrix is no longer supported when using XML specs in EnterpriseOne application release 8.12 and beyond. Tools Release 8.96 will support these clients with EnterpriseOne releases 8.9 and 8.10 when running with TAM specs. The Windows Terminal Server (WTS) and Citrix have been officially unsupported since EnterpriseOne 8.11 when EnterpriseOne became web-based.

Troubleshooting Steps

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