My Oracle Support Banner

E1: JAS: Slow Performance on JAS Server when Number of Users Increases on System - WebSphere Application Server (Doc ID 1313821.1)

Last updated on JULY 15, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

In this scenario here, you were previously on EnterpriseOne 8.11 and have just upgraded to EnterpriseOne 9.0 apps release level with IBM WebSphere as an Web Application Server. After a couple of hours and with more users logging in to the system, the application response times start to slow down until it becomes unusable.  It can take several minutes to log in to E1, users experience intermittently having the applications get stuck at "Processing" status for a few minutes before the application displays.  What used to take seconds before the upgrade now takes over a minute. The following errors appear in the JAS logs:


Another symptom you have noticed is slowness in areas such as:  response time for logins is slower, navigating menus, accessing  HTML applications.  This occurs for a JAS server with two or more JVMs.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 1. Performance Consideration : Shared Classes Cache Contention
 2. Java Heap Growth Consideration: Optimize Large Media Object and/or PDF Transfers
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.