My Oracle Support Banner

E1: INST: Frequently Asked Questions on iSeries Enterprise Server Installation (Doc ID 1325741.1)

Last updated on MARCH 12, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
IBM i on POWER Systems


This document answers a series of commonly asked questions on the Enterprise Server Installation on IBM iSeries / AS400 / IBM i platform.  It also contains references to documents related to the Enterprise Server Installation for reference.

For information related to the Enterprise Server Installation on the Windows or Unix Enterprise Server or the Deployment Server installation, refer to the following documents:


NOTE: The knowledge documents are not meant as a substitute for the Installation Guide, but as an aid for better understanding of the Enterprise Server Installation process.


Questions and Answers

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Questions and Answers
 Question 1: What is IBM i?
 Question 2: What is an Enterprise Server?
 Question 3: What are the prerequisites for installing JD Edwards EnterpriseOne?
 Question 4: Are there any other products required on OS/400 besides DB2/UDB?
 Question 5: What are the Disk Space requirements for the Enterprise Server?
 Question 6: What are the Hardware Sizing requirements for the Enterprise Server?
 Question 7: What databases are supported on the iSeries platform?
 Question 8: What is the limit to server name?
 Question 9: Can EnterpriseOne be installed into AS/400 Security Level 40 or 50?
 Question 10: What software needs to be downloaded for the Enterprise Server Install?
 Question 11: Where to download the Platform Pack from?
 Question 12: What does the Platform Pack Installer do?
 Question 13: Where to download the Tools Release from?
 Question 14: Where to find the Installation guide?
 Question 15: Is there any prerequisite configuration required on iSeries prior to starting the Platform Pack installation?
 Question 16: Which user is used to install the Platform Pack?
 Question 17: Does the Platform Pack create any new user profiles?
 Question 18: Does the Platform Pack installer generate any log file to capture the installer error?
 Question 19: Platform pack installer provides INSTALL and UPGRADE option. Selecting INSTALL keeps on failing, but UPGRADE option works, why?
 Question 20: How to troubleshoot the Platform Pack installation? 
 Question 21: How to rerun the Platform Pack Install?
 Question 22: Is there any post Platform Pack Install task to verify the installation is successful?
 Question 23: When PORTTEST fails, does it mean Platform Pack installation failed too?
 Question 24: Is Virtualization (eg OVM) available for iSeries?
 Question 25: Can the Platform Pack be installed using Server Manager?
 Question 26: What is IBM i Express Install and what is the Minimum Technical Requirement for this installation?
 Question 27: What is the CCSID of AS400 database files?
 Question 28: How to setup a second instance of EnterpriseOne which will have duplicate library names on the same iSeries?
 Question 29: What are the Platform Pack Install known issues for iSeries?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.