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E1: 03B: FAQ - Frequently Asked Questions and Errors Regarding Customer Ledger Inquiry (P03B2002) (Doc ID 1340175.1)

Last updated on APRIL 26, 2018

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
Information in this document applies to any platform.

Purpose

Frequently encountered issues and questions regarding Customer Ledger Inquiry (P03B2002)

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Issues and Errors
 Issue 1: Open invoices do not display when using as of date along with the open radio button.
 Issue 2: The Explanation - Remark (EXR) fails to update automatically if the Remark (RMK) is changed on an invoice using Standard Invoice Entry.
 Issue 3: When inquiring on 'All' transactions, there is no total amount displayed for gross/open amounts. If inquiring by 'Open' transactions, the total amount is displayed for the gross/open amounts.
 Issue 4:  Error: 2737:  Action Invalid, when  an A/R invoice is selected and then  row exit  to ‘Speed Status Change’.
 Issue 5: The Foreign Amount (ACR) and Foreign Open Amount (FAP) do not total when querying on a specific customer.
 Issue 6: Partially paid invoices do not display when "Paid" radio button is selected.
 Issue 7: The field Days Past Due (NDLATE) column disappears when the Summarize box in the header is checked.
 Frequently Asked Questions
 Question 1: How is the Pay Status populated in Customer Ledger (P03B2002)?
 Question 2: Why does the Item Help for the Customer field appears as Long Address Number (ALKY) instead of AN8 In Customer Ledger Inquiry (P03B2002)?
 Question 3: Why were power forms and push buttons removed from the Customer Ledger Inquiry (P03B2002) as of release 9.1?
 Question 4: How is the Reminder Stop Until Date field (data item alias RDSJ) updated in the Customer Ledger (F03B11) table?
 Question 5: Is it possible to combine multiple invoices into one invoice in P03B2002?
 Question 6: Why are the Days Past Due (NDLATE) not updating on Credit lines in P03B2002?
References

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