E1: 03B: FAQ - Frequently Asked Questions and Errors Regarding Customer Ledger Inquiry (P03B2002)
(Doc ID 1340175.1)
Last updated on APRIL 17, 2023
Applies to:
JD Edwards EnterpriseOne Accounts Receivable - Version XE and laterInformation in this document applies to any platform.
Purpose
Frequently encountered issues and questions regarding Customer Ledger Inquiry (P03B2002)
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| Issues and Errors |
| Issue 1: Open invoices do not display when using as of date along with the open radio button. |
| Issue 2: The Explanation - Remark (EXR) fails to update automatically if the Remark (RMK) is changed on an invoice using Standard Invoice Entry. |
| Issue 4: Error: 2737: Action Invalid, when an A/R invoice is selected and then row exit to ‘Speed Status Change’. |
| Issue 5: The Foreign Amount (ACR) and Foreign Open Amount (FAP) do not total when querying on a specific customer. |
| Issue 6: Partially paid invoices do not display when "Paid" radio button is selected. |
| Issue 7: The field Days Past Due (NDLATE) column disappears when the Summarize box in the header is checked. |
| Issue 8: When inquiring on an a Invoice that has a GL date in the prior year it gives a error message Prior End Balance Forward Invalid. |
| Frequently Asked Questions |
| Question 1: How is the Pay Status populated in Customer Ledger (P03B2002)? |
| Question 2: Why does the Item Help for the Customer field appears as Long Address Number (ALKY) instead of AN8 In Customer Ledger Inquiry (P03B2002)? |
| Question 3: Why were power forms and push buttons removed from the Customer Ledger Inquiry (P03B2002) as of release 9.1? |
| Question 4: How is the Reminder Stop Until Date field (data item alias RDSJ) updated in the Customer Ledger (F03B11) table? |
| Question 5: Is it possible to combine multiple invoices into one invoice in P03B2002? |
| Question 6: Why are the Days Past Due (NDLATE) not updating on Credit lines in P03B2002? |
| Question 7: How does the Date Closed value on a record in P03B2002 get updated? |
| Question 8: In Customer Ledger Inquiry (P03B2002) when querying with Summarize checkbox checked, the Customer Invoice Number (VINV) column is shown as blank. Why is that? |
| Question 9: Is there a Pay Status that can be used for partially paid Invoices? |
| References |