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E1: 13: 17: Preventive Maintenance FAQ (P1207/P12071/P1393/R12807/P13714/P17714) (Doc ID 1361929.1)

Last updated on MARCH 12, 2021

Applies to:

JD Edwards EnterpriseOne Capital Asset Management - Version XE and later
JD Edwards EnterpriseOne Service Management - Version XE and later
Information in this document applies to any platform.


This document provides answers to frequently asked questions regarding preventive maintenance.

Questions and Answers

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In this Document
Questions and Answers
 General Preventive Maintenance (PM)
 Question 1:  How can multiple preventive maintenance schedules be added, updated or deleted efficiently? (P13075)
 Question 2:  How can a Business Unit (MCU) be added to the Maintenance Schedule Table (F1207) for querying with the PM Backlog form? (P12071)
 Question 3:  Can the Parent Work Order (WAPARS) be set to be the Model WO Number?
 Question 4:  Update PM Schedule (R12807) generates a Work Order, how does the system determine which Bill Type (M or REP) and Routing Type to attach?
 Question 5: How to set the Effective Dates for Preventative Maintenance of an Install Base/Equipment record to be the same as Effective Dates on a Service Contract?
 Question 6:  How are Model PMs added and used by the Update PM Schedule (R12807)?
 Question 7:  How Does the System Assign the Unique Key ID (UKID) in the Maintenance Schedule File, F1207?
 Question 8:  Frequency Indicator field in PM Schedule (P1207) - what do letters A - K represent?
 Question 9:  What does the R12807 processing option 'Update Last Completed' do?
 Question 10: Why does the Lot/Sn field from the model work order not copy to the PM work order generated from the R12807?
 Question 11: When going into the P12071 PM Back Log the Service Type Field is per-populated in the header. Why and what controls the population of this field?
 Question 12: Is it possible to keep the Preventive Maintenance statuses (F1207) in sync with the P17714 Equipment Work Order Statues (F4801) when either is changed?
 Question 13:When a Preventive Maintenance is completed early, when the asset reaches the miles where the maintenance was scheduled, will the system generate another WO for the service?
 Question 14: Will the R12807 report completed miles / hours if less than 1 percent is reported during meter readings entry P12120?
 Question 15: Can the work order associated to a PM be automatically closed to status 99 when the PM is closed / moved to status 99?
 Question 16: Can the Update PM Schedule batch program process over a disposed asset?
 Question 17: R12807 is not attaching the PL from a model WO to the maintenance WO. The setup looks correct. What could be other reasons?
 Question 18: How to delete a PM schedule in status 50?
 Question 19: Why are the Schedule Interval and Last Completed fields greyed out in the P1207 Equipment PM Schedule?
 Question 20: Why R12807 - Update PM Schedule Status fails to create maintenance work orders for PM Schedules when there is no matching maintenance rule defined in P1393?
 Question 1:  How are associations set up so that only a single work order is generated for multiple Preventive Maintenance (PM) services?
 Question 2:  Is it possible to combine two Model Work Orders Part Lists & Routings into one Single Work Order?
 Question 3:  Is it possible to associate a calendar based PM Schedule with a meter based PM Schedule?
 Question 4:  Is it possible to do a mass upload the Associated Service Types file F13907 via a program or UBE?
 Question 5:  With the P1207 PM Associations correctly setup for a calendar based PM.  When running the R12807 PM Update over the PM the combine work order functionality does not combine services to one work order.  What could be the cause?
 Preventive Maintenance (PM) Work Orders
 Question 1:  Is there a program to roll back erroneous updates to the Maintenance Schedule (F1207) and Work Order files (P1207/R12807)?
 Question 2:  When using a preventive maintenance (PM) with a model work order, what generates the assigned work order "Charge To" business unit (P12071/R12807)?
 Question 3:  If a WO is created for an asset that doesn't have a Branch Plant (MMCU), can the system retrieve the branch from the equipment's location (P13714/P17714/R12807)?
 Question 4:  How is the last Completed Date calculated when using date intervals and multiple cycles?
 Question 5:  Where is the Priority for an assigned Work Order generated by the Update PM Schedule Status (P13714/P17714/R12807)?
 Question 6:  What hierarchy does the system use to populate the Manager/Crew (alias ALKY) Field in a PM generated work order?
 Question 7:  Can you print a PM work order parts list and routing instructions.
 Question 8: Why is the system generating Error 010G - Work Order is not a Model ( error ID=010G Control ID=41 )
  Question 9: When creating a new Work Order Doc Type i.e. ZP and using that work order Doc Type in the P1393 Maintenance Rules for a specific asset and service where the rule is setup as at 90% Due create an assigned Work Order Type ZP, Type 6. However when running the R12807 for PM’s setup for the specific asset and service assigned work orders are not being generated by the R12807. Why?
 Question 10: When creating an assigned work order from the P12071 PM Back Log what controls how the Customer Number, Site Number, and Contact Number fields (ALKY) are populated in the Customer Information Section of the work order?
 Question 11: Is It possible to auto populate the Subsidiary Field In P17714 Equipment WO Header Accounting Tab?
 Question 12: Is there away to get the Estimate Hours HRSO field on the work order header to auto populate when attaching the routing to a Type M Model Work Order?
 Question 13: When creating an Assigned Work Order and attaching the routing through R12807 PM Update, or when manually attaching the routing to a manually created Type 1 work order, will the Estimate Hours HRSO field on the work order header auto populate?
 Question 1:  Is there a way to allocate the total costs evenly across all the equipment that are routed/looped to the parent equipment in the PM?
 Question 2:  Is it possible to bypass re-sequence Preventive Maintenance (PM) Routes/Loops according to equipment number when entering the unit numbers (P1207)?
 Question 3:  When using the routes functionality in PM schedules, how should the Multiple W.O Code be set for the primary equipment PM schedule?
 Question 4:  When using the routes functionality in PM schedules, is it possible to stop users entering Work Orders for the parent Equipment item?
 Question 1:  Can a Preventive Maintenance (PM) be triggered based on both meter readings and days (P1207)?
 Question 2:  How does the Update PM Schedule Status calculate the projected start date for a preventive maintenance (PM) work order (P1393/R12807)?
 Question 3:  Where are the processing options for Default Work Order Type, Default Owner and Default Type in the Update PM Schedule Status in 8.12 and 9.0?
 Question 4:  Is it possible to generate multiple monthly PM schedules with frequency indicator = 1 (same date each month) in one run of the R12807?
 Question 5.  Is it possible to automatically create identical equipment work orders for multiple assets via a batch program?
 Question 6. Is that possible to have the CAM WO Schedule date based off of actual completed date instead of PM last completed date?
 Question 7. When running the R12807 over some assets the PM does not come due, an assigned work order is not generated, and PDF is Blank with no errors. Why?

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