E1: iPAD: iOS Visual Assist Not Working On iPad for Tools Release 8.98.4.5 (Doc ID 1370554.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Apple iOS
***Checked for relevance on 07-Jul-2014***

Symptoms

When clicking on the Visual Assist icon in an iPad running JD Edwards EnterpriseOne 9.0, Tools Release 8.98.4.5, nothing happens. 

Cause

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