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E1: BSSV: Troubleshooting Consumer Sample Issues (P954001) with Business Services (BSSV) (Doc ID 1372646.1)

Last updated on JULY 15, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.97 and Prior and later
Information in this document applies to any platform.


This document was created to assist customers on troubleshooting the different scenarios, causes and solutions for BSSV Consumer Sample (P954001) on WebLogic Server (WLS), Websphere (WAS) and Oracle Application Server (OAS).

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 How To
 1. How to install/configure the Consumer Sample (P954001) - Step by Step
 2. How to consume a Business Service deployed into the JDeveloper embedded OC4j or Integrated WebLogic Server - Local Testing
 3. How to debug a BSSV deployed to the local OC4J and executed via a C BSFN
 Errors and Solutions
 1. Call to Web Service failed, error: Invalid configuration for BSSS server. Please ensure that BSSV server configuration is completed.
 2. "BSSV Property Key JR010040_QUERY_MAX_ROWS is not found in the F951000"
 3. "There was a problem with the server while running the business function getAddressBookInfoByBSSVgetAddressBookInfoByBSSV."
 4. "Call to Web Service failed, error: java.lang.NullPointerException"
 5. "Tried all: 1 addresses, but could not connect over HTTPS to server: port: 443 Tried all: 1 addresses, but could not connect over HTTPS to server: www.xxxxxxxx port: 443"
 6. "Exception occurred while validating role and/or environment in Java Connector Login method"
 7. "Oracle TNSNames file not loaded"
 8. No Errors, but nothing happens - No result back. - WebLogic 
 9. Unable to ping the Local BSSV server using "Configure Servers" application - WebLogic
 10. "java.lang.ArrayIndexOutOfBoundsException: Array index out of range: 0"  using BSSV on WebSphere
 11. Failure while running BSSV Consumer Test on WAS 
 12. Failure while running BSSV Consumer Test on WAS or WAS
 13. Exception caught in RI_WAS_ABWebServiceProcessor.getAddressBook.  Error is java.lang.NullPointerException
 14. "java.lang.IllegalArgumentException: Illegal group reference"
 15. P954001 displays the following error "Call to Web Service failed, error: Internal Error"
 16. P954001 displays the following error "Error is The server sent HTTP status code 404: Not Found."
 17. Generic "Call To web Service failed.." when testing P954001. Call Object Debug Log shows "JDENET Error = eInvalidRequest"
 18. Generic P954001 fails with " Error is Connection reset." - WEB_SERVICE_CALL Corrective Action :Web Service Call Failed
 19. GOP Consumer Integration displays error: Call to Web Service failed, error: Failure to authenticate using the token provided in CallBusinessService message
 21. Consumer BSSV not working in multiple Environments set up in same path code
 22. "Ping Test Failed"  when pinging the BSSV server via P986110|ZJDE0003
 23. Run the Consumer Sample(P954001) and get Error "Connection closed, EOF detected  Warning"
 24. Consumer Sample Fails with Error "Cannot connect to any OneWorld Security Server.Read data failed when communicating with Security"

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