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E1: ENV: How to Troubleshoot Where Temporary Files are Located and How and Why they are Created (Doc ID 1382787.1)

Last updated on AUGUST 17, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version SP23 and Prior and later
Information in this document applies to any platform.


The goal of this document is to help explain where temporary files are located, how and why they are created and the difference between EnterpriseOne temp files and third party temp files.

This document has been divided into four sections:

  1. Operating System specific
  2. E1 temp files vs Third Party temp files.  Third party files such as ACR* are created by the Adobe Library.  These temp files can occur on any platform.
  3. Understanding EnterpriseOne temp files
  4. Related errors


Troubleshooting Steps

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In this Document
Troubleshooting Steps
 OS specific
 (1.1) UNIX
 1. Is it possible to redirect these files to another directory? If so, how?
 2. How to create a /tmp directory (folder) for printqueue on the UNIX server?
 3. PDFS that are viewed and deleted from WSJ still remain in the tmp folder on the Enterprise Server.  How do you delete the PDF file from the server folder?
 4. Batch jobs that are forced to terminate on UNIX/AIX servers with KILL command leave behind temporary ACR* files when the Adobe libraries are reinitialized.
 5. What are the log files created with names like "java1107153625971.log" and "java1107153625971.log.lck" in /tmp directory?
 (1.2) AS400
 1. There are hundreds of QACXxxxxxx stream files (STMF) on the AS400 IFS /tmp directory .  What are these files and can they be deleted on a routine basis? Are there any restrictions for deleting these files?
 2. What are CPP* files on the AS400 IFS /tmp directory and why are they created?  Can these files be deleted?
 (1.3) Windows
 E1 temp files vs Third Party temp files
 1. Temporary files are being created by the JDE userID in the /var/tmp directory on the UNIX Enterprise server. These appear to be Adobe temp files and are filling up the /tmp folder on the server. These files all begin with aaa. Is it possible to redirect these files to another directory?
 2. Logs are getting created in the \JDE_HOME\targets\jdeent\temp directory. What are they for and how can they be turned off?
 3. Temporary files are created by DataLogics (DLI); a 3rd party application during the UBE's PDF creation.  EnterpriseOne uses the DLI library to create the PDF and its temp files. There is no parameter or workaround in E1 to change this behavior.
 4. Is it okay to delete the Websphere temporary files inside the temp directory?
 Understanding EnterpriseOne temp files
 Temp files with prefix file are accumulating in the server tmp folder.
 Related errors:

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