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E1: KER: Unable To Start E1 Service On Windows Enterprise Server After Upgrading To Tools Release 9.1 (Doc ID 1389116.1)

Last updated on APRIL 16, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

E1 service on a Windows Enterprise Server fails to start after upgrading to Tools Release 9.1.0.1.  If trying to use Server Manager to start the service it tries to but then does nothing.  If trying to use the Services applet in Control Panel on the Windows Server the following appears:





Error 1053: The service did not respond to the start or control request in a timely fashion.


When looking at the Event Viewer Application logs the following error is found:


Faulting application jdesnet.exe, version 0.0.0.0, time stamp 0x4ee241da, faulting module MSVCR100.dll, version 6.0.6001.18538, time stamp 0x4cb733e1, exception code 0xc0000135, fault offset 0x0006f1e7, process id 0x17a0, application start time 0x01ccc1a15d7b9911.

Cause

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In this Document
Symptoms
Cause
Solution

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