E1: KER: Security Server JdeSocket Or SocketException Errors When Logging Into EnterpriseOne
(Doc ID 1396585.1)
Last updated on AUGUST 17, 2023
Applies to:
JD Edwards EnterpriseOne Tools - Version 8.98 and later Information in this document applies to any platform.
Symptoms
HTML Server intermittently fails to reach Security Server
Users are encountering intermittent lost connection issues on EnterpriseOne 9.x. Also occasionally, users are unable to sign on to the system. No changes have been recently made to E1 configuration, but users have this issue several times a week in the Production environment.
The following errors appear in the E1ROOT.LOG of the HTML / JAS Server:
Errors for User 1: Could not reach security server
Cause
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