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E1: KER: Troubleshooting Known Issues When EnterpriseOne Services Do Not Start (Doc ID 1396655.1)

Last updated on FEBRUARY 08, 2022

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.


There are many causes why EnterpriseOne services are not able to start. This document was created to assist customers in troubleshooting the different scenarios, causes and resolutions for the failure of E1 services.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Scenario 1:  Services do not start after changing Windows OS account password
 Scenario 2:  Unable to start E1 Services when Security Server is turned On
 Scenario 3:  Services hosted on a separate AS400 LPAR are failing to start
 Scenario 4:  E1 service fails to start on Windows Enterprise Server; JDE does not get authenticated
 Scenario 5:  Start JDE AS400 services with BuildOutputDataMap error in Security and Metadata kernel logs
 Scenario 6:  E1 Service on Enterprise Server Fails to Start Due to ODB0000164 and ODB0000155 Errors
 Scenario 7:  Error Message Failed to Initialize Environment Due to Obsolete JDE.INI File
 Scenario 8:  E1 Services Fail To Start When The ICUDT32E.dat File Is Being Journaled
 Scenario 9:  Troubleshooting Guide on JDENET Failure to Start Issues on AS/400 Server
 Scenario 10:  Receiving IPC Error Invalid Handle Messages When Starting EnterpriseOne Services
 Scenario 11:  CLRIPC Command Fails During Restart of JDE Services In AS400 with message "errno 3027"
 Scenario 12: Errors in EnterpriseOne services startup on Iseries after JDE password change , Error "Security Server returned error: eSecInvalidPassword: Invalid Password"
 Scenario 13: CLRIPC Command Fails on AS400 with message "Message queue ONEWORLD could not be extended"
 Scenario 14: CLRIPC Command Fails on AS400 in a newly created foundation with message "GetProfileHandle failed for *CURRENT, error ="
 Scenario 15: The JDE Jobs are not starting properly into a new foundation created on AS400

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