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E1: BSSV: Troubleshooting RSS Punch Out and PO Dispatch With BSSV (Doc ID 1430965.1)

Last updated on SEPTEMBER 24, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.97 and Prior and later
Information in this document applies to any platform.


This Troubleshooting Guide is provided to assist in troubleshooting issues related to RSS Punch Out and PO Dispatch when used with Business Services. To review the setup instructions for RSS, please review Note: 664026.1

Troubleshooting Steps

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In this Document
Troubleshooting Steps
 Scenario: Setting up RSS Vendor in 9.0 and XML Communication Document pull down menus are disabled.
 Scenario: E1 Fails to Receive the Order from Shopping Cart Catalog with "43E0014 "System Error Processing Shopping Cart
 Scenario: Getting Error on Certificate Chain While Running a PO dispatch in BSSV
 Scenario: Authentication Error When Using Business Services Punch Out
 Scenario: Experiencing Intermittent Communication Errors in the E1 Client Browser
 Scenario: RSS Punch Out Issue Intermittently Losing Connection
 Scenario: RSS PO Dispatch Does Not Create cXML Output in BSSV Log
 Scenario: Shopping cart items from vendors that have Base64 cXML types if fails to process in RSS punch
 Scenario: PO Dispatch Fails in E1 9.0 - R43500 Does Not Call BSSV
 Scenario: Postback URL Length Size Greater than 255 Characters in BSSV/RSS Integration
 Scenario: Additional Payload logging functionality for BSSV/RSS Implementation
 Scenario: Attempt to Punchout and Get the Following Error in the E1root.log: Exception occurred while validating role and/or environment in Java Connector Login method:null
 Scenario: Question About OCI and cXML
 Scenario: HTTP Communication Error
 Scenario: P43E10 - RSS Punchout. Items are not Being Returned into E1 After Punching Out to Vendor Site.
 Scenario: RSS - Unable to PunchOut to Vendor Site.
 Scenario: RSS - Websphere (WAS) - Unable to punchout to vendor's sites
 Scenario: RSS - Error Communicating with BSSV Server.
 Scenario: PO Dispatch Fails and P0045 Work with Services Error Displays Error 43E0009.
 Scenario: Successfully Open Vendor Site and Submit Shopping Cart but Process Never Continue at JDE.

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