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E1: 04: FAQ - Frequently Asked Questions Regarding Deleting, Voiding or Unreconciling Automatic and Manual Payments (P0413V) (Doc ID 1433454.1)

Last updated on JULY 01, 2019

Applies to:

JD Edwards EnterpriseOne Accounts Payable - Version XE and later
Information in this document applies to any platform.

Purpose

This document provides answers to frequently asked questions regarding voiding automatic and manual payments and unreconciling payments. (P0413V).

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Question 1:  Why does the system trigger a hard error when attempting to void a reconciled payment and how do I resolve this error?
 Question 2:  When attempting to void a payment, why do we receive an error that the check is reconciled, but when checking the reconciliation table it is not?
 Question 3: Can the voiding of a check be reversed if it has not yet been posted?
 Question 4: Is it possible to delete a payment that has not yet been posted?
 Question 5: Is it possible to void an entire batch of payments in one step?
 Question 6: When trying to void a payment and its associated voucher that was created through the Procurement system, why does the system return an error?
 Question 8: We found out the wrong voucher was paid, after the check was already sent to the bank. Is there a recommended way of resolving this?
 Question 9: Why does the system throw an error message when trying to void a payment and its corresponding voucher(s) simultaneously?
 Question 10: When trying to void a payment, the user receives an error stating the payment needs to be un-reconciled first. However, when inquiring on the payment on the GL side, the payment is not reconciled, why?
 Question 11: Is it possible to reverse the void of a payment?
 Question 12: Is it possible to create a manual payment with the same check number of a missing or undo automatic payment?
 Support Resource
References

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