E1: 04: FAQ - Frequently Asked Questions Regarding Deleting, Voiding or Unreconciling Automatic and Manual Payments (P0413V)
(Doc ID 1433454.1)
Last updated on NOVEMBER 12, 2019
Applies to:JD Edwards EnterpriseOne Accounts Payable - Version XE and later
Information in this document applies to any platform.
This document provides answers to frequently asked questions regarding voiding automatic and manual payments and unreconciling payments. (P0413V).
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In this Document
|Questions and Answers|
|Question 1: Why does the system trigger a hard error when attempting to void a reconciled payment and how do I resolve this error?|
|Question 2: When attempting to void a payment, why do we receive an error that the check is reconciled, but when checking the reconciliation table it is not?|
|Question 3: Can the voiding of a check be reversed if it has not yet been posted?|
|Question 4: Is it possible to delete a payment that has not yet been posted?|
|Question 5: Is it possible to void an entire batch of payments in one step?|
|Question 6: When trying to void a payment and its associated voucher that was created through the Procurement system, why does the system return an error?|
|Question 8: We found out the wrong voucher was paid, after the check was already sent to the bank. Is there a recommended way of resolving this?|
|Question 9: Why does the system throw an error message when trying to void a payment and its corresponding voucher(s) simultaneously?|
|Question 10: When trying to void a payment, the user receives an error stating the payment needs to be un-reconciled first. However, when inquiring on the payment on the GL side, the payment is not reconciled, why?|
|Question 11: Is it possible to reverse the void of a payment?|
|Question 12: Is it possible to create a manual payment with the same check number of a missing or undo automatic payment?|