E1: OVR: Graphs and Charts Not Displayed and/or Dynamic Filtering on the Graphs and Charts Not Working in OVR Interactive Viewer (Doc ID 1451477.1)

Last updated on MAY 05, 2014

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Symptom 1: While running any one view report the Graphs and charts does not display the expected output. Instead, "Flash or SVG is not available" message displayed in the place of graphics.

Symptom 2: When viewing OVR report in interactive viewer, Dynamic filtering on the graphs and charts not working. Mouse icon does not change from Arrow to Hand so that a component of graph or chart can be clicked.

Symptom 3: Charts are not displaying but the table data is displaying when using the IE browser but working on Firefox.

Cause

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