E1: 49: Troubleshooting Routing and Rating Issues in Transportation FAQ
(Doc ID 1453466.1)
Last updated on MARCH 26, 2025
Applies to:
JD Edwards EnterpriseOne Transportation Management - Version XE and laterInformation in this document applies to any platform.
Purpose
This document provides answers to a number of common issues regarding the routing and rating processes within the Transportation module.
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| General Routing Issues |
| Question 1 – Why is green check mark appearing in P4980 with auto routing turned on for the carrier but not activated in P4950? |
| Question 2 – Is there a way to have shipments re-routed when changes are made to the rate? |
| Question 3 – Can a vehicle be associated to a specific route even for the same carrier, and then have the Routing Options (P4980) display all the different routes? |
| Question 4 – What could cause a routing option to not be displayed in P4980 for sales orders that qualify for that route? |
| Question 5 – Why does Routing Step Number (RSSN) in F4941 begins with 1 but corresponding entries in F4942 have 0 in RSSN field? |
| Question 6 – What controls the route number that is automatically generated by the system whenever a new route is created? |
| Question 7 – What is the best way to route one time shipment where no rate and route exists? |
| Question 8 – Is it possible to stop the Load Routing Options (N4900200) business function from processing time by trying to find Routes for Inbound freight when there are no inbound freight routes? |
| Question 9 – Why does P4980 display all available routes for selection instead of displaying only routes that are set up by destination postal code 5 digits? |
| Question 10 – Why does the order status of a completed work order advanced to a status beyond cutoff status when re-routing a past due shipment with an attached work order? |
| Question 11 – Why routes are not displayed in P4980 when using the same routing, but different rates? |
| Question 12 - When a user accesses Routing Options, are they stored in a table? |
| Question 13 - What would cause a shipment to be re-routed? |
| Routing Setup Issues |
| Question 1 – Is it possible to set up a generic route without a carrier so that the route can be assigned to every shipment and then the carrier can be entered when building the load? |
| Question 2 – Why using asterisk in country code does not work as a valid wild card when setting up a route? |
| Question 3 – Can routes be deleted, and what is the best way to handle a bulk/mass delete, if needed ? |
| Routing Errors |
| Question 1 – What causes Routing Invalid error when using bypass routing and rating freight handling code (BRR)? |
| Question 2 – What causes Error "Invalid Destination Information Entered" (076Z ) when trying to change the carrier zone in Routing Entries (P4950)? |
| Question 3 - What causes error 491A- Freight Handling Code Invalid when routing a collect shipment with a carrier and MOT defaulted into the order? |
| Question 4 – What causes a shipment that is supposed to be automatically routed to have an invalid routing status 9? |
| General Rating Issues |
| Question 1 – Which date does system use to calculate freight rates in Transportation? |
| Question 2 – Is there a way to turn off payable freight calculation by carrier? |
| Question 3 – What causes error 018A “not found in user defined code” when adding a rate definition to a rate schedule in the Rate Schedule Revisions screen? |
| Question 5 – The NMFC has added two positions for sub-class but the NMFC field on the Item Master (P4101) only allows for the six position NMFC code. Where can the two position sub-class be entered? |
| Charges Calculation Issues |
| Question 1 – Why no shipment charges are displayed in P4945 and F4945 upon rating and routing the shipment as well as nothing is recorded in F4981 after running Freight Update R4981? |
| Question 2 – How Can Shipment Charges Be Added To Shipment Once It Has Past Status of 70 Ship Confirm? |
| Question 3 – How could the system be set up to attend minimum charges for different locations? |
| References |