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E1: 49: Troubleshooting Routing and Rating Issues in Transportation FAQ (Doc ID 1453466.1)

Last updated on MARCH 28, 2022

Applies to:

JD Edwards EnterpriseOne Transportation Management - Version XE and later
Information in this document applies to any platform.


This document provides answers to a number of common issues regarding the routing and rating processes within the Transportation module.

Questions and Answers

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In this Document
Questions and Answers
 General Routing Issues
 Question 1 – Why is green check mark appearing in P4980 with auto routing turned on for the carrier but not activated in P4950?
 Question 2 – Is there a way to have shipments re-routed when changes are made to the rate?
 Question 3 – Can a vehicle be associated to a specific route even for the same carrier, and then have the Routing Options (P4980) display all the different routes?
 Question 4 – What could cause a routing option to not be displayed in P4980 for sales orders that qualify for that route?
 Question 5 – Why does Routing Step Number (RSSN) in F4941 begins with 1 but corresponding entries in F4942 have 0 in RSSN field?
 Question 6 – What controls the route number that is automatically generated by the system whenever a new route is created?
 Question 7 – What is the best way to route one time shipment where no rate and route exists?
 Question 8 – Is it possible to stop the Load Routing Options (N4900200) business function from processing time by trying to find Routes for Inbound freight when there are no inbound freight routes?
 Question 9 – Why does P4980 display all available routes for selection instead of displaying only routes that are set up by destination postal code 5 digits?  
 Question 10 – Why does the order status of a completed work order advanced to a status beyond cutoff status when re-routing a past due shipment with an attached work order? 
 Question 11 – Why routes are not displayed in P4980 when using the same routing, but different rates?
 Question 12 - When a user accesses Routing Options, are they stored in a table?
 Question 13 - What would cause a shipment to be re-routed? 
 Routing Setup Issues
 Question 1 – Is it possible to set up a generic route without a carrier so that the route can be assigned to every shipment and then the carrier can be entered when building the load?
 Question 2 – Why using asterisk in country code does not work as a valid wild card when setting up a route?
 Question 3 – Can routes be deleted, and what is the best way to handle a bulk/mass delete, if needed ?
 Routing Errors
 Question 1 – What causes Routing Invalid error when using bypass routing and rating freight handling code (BRR)?
 Question 2 – What causes Error "Invalid Destination Information Entered" (076Z ) when trying to change the carrier zone in Routing Entries (P4950)? 
 Question 3 - What causes error 491A- Freight Handling Code Invalid when routing a collect shipment with a carrier and MOT defaulted into the order?
 Question 4 – What causes a shipment that is supposed to be automatically routed to have an invalid routing status 9?
 General  Rating Issues
 Question 1 – Which date does system use to calculate freight rates in Transportation?
 Question 2 – Is there a way to turn off payable freight calculation by carrier?
 Question 3 – What causes error 018A “not found in user defined code” when adding a rate definition to a rate schedule in the Rate Schedule Revisions screen?
 Question 4 – When using a pro-rate billable freight charge rate definition, the billable charge is doubled when written into the shipment charges file (F4945).  Is pro-rating supported at shipment level or load level?
 Question 5 – The NMFC has added two positions for sub-class but the NMFC field on the Item Master (P4101) only allows for the six position NMFC code. Where can the two position sub-class be entered?
 Charges Calculation Issues
 Question 1 – Why no shipment charges are displayed in P4945 and F4945 upon rating and routing the shipment as well as nothing is recorded in F4981 after running Freight Update R4981?
 Question 2 – How Can Shipment Charges Be Added To Shipment Once It Has Past Status of 70 Ship Confirm?
 Question 3 – How could the system be set up to attend minimum charges for different locations?

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