E1: 17: Service and Warranty Management Equipment Setup and Configuration (Doc ID 1460207.1)

Last updated on JANUARY 29, 2024

Applies to:

JD Edwards EnterpriseOne Service Management - Version XE and later
Information in this document applies to any platform.

Purpose

To show the process of setting up equipment specifically for the Service and Warranty Management module.

Overview

Service and Warranty (SWM) equipment differs from Capital Asset (CAM) equipment in that the SWM equipment records are customer owned, and CAM equipment records are company owned, so there are some differences in the processing and setup of these equipment records. Equipment set up allows for defaults values for primary identification numbers (equipment, unit or serial number), business unit values for depreciation and category codes. Once the setup is complete, equipment can be entered into the system using the Equipment Master Revisions screen, (P1702), and the Equipment Master Batch Update (R17024) that will generate both an Asset Master File record (F1201) and an Equipment Master Extension File record (F1217) in releases beyond ERP8.0. Once the equipment is entered into the system, there are a variety of options for utilizing, tracking and reporting equipment activities. These include tracking equipment status, location, relationships, equipment parts lists, category code mapping from business unit to equipment, license and permit data and equipment messages.