E1: 17: Service Contract Setup and Configuration (P17001, P1724, P1725, P1729 P1726) (Doc ID 1465365.1)

Last updated on NOVEMBER 14, 2024

Applies to:

Purpose

To show the process of setting up service contracts specifically for the Service and Warranty Management module.

The Contract Management module enables you to record and manage service and supplier contract agreements. A contract is a written agreement between a customer and a provider (contractor), or between a manufacturer and a supplier. You can configure multiple types of contracts to fit the company's needs.

This module also provides features to accommodate various pricing methods, including advanced pricing, and helps you manage contract renewals by automatically generating new contracts when contracts expire. Primary features of this module include:

• Configurable Service Packages
• Base and Extended Warranty Information
• Contract Renewals
• Flexible Billing
• Integrated Entitlement Processing
• Prepayment Processing
• Advanced Pricing

Scope

Details

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