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E1: 17: Service Contract Setup and Configuration (P17001, P1724, P1725, P1729 P1726) (Doc ID 1465365.1)

Last updated on OCTOBER 25, 2023

Applies to:

JD Edwards EnterpriseOne Service Management - Version XE and later
Information in this document applies to any platform.


To show the process of setting up service contracts specifically for the Service and Warranty Management module.

The Contract Management module enables you to record and manage service and supplier contract agreements. A contract is a written agreement between a customer and a provider (contractor), or between a manufacturer and a supplier. You can configure multiple types of contracts to fit the company's needs.

This module also provides features to accommodate various pricing methods, including advanced pricing, and helps you manage contract renewals by automatically generating new contracts when contracts expire. Primary features of this module include:




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In this Document
 Service and Warranty Constants (P17001)
 Contract Setup (P1724, P1725, P1729 P1726)
 Contract Coverage (P1724)
 Service Type (P1725)
 Service Package (P1729)
 Coverage Group (UDC 17/CG)
 Cost Type Percentages (P1792)
 Contract Duration Range (P1726)
 Next Numbers (P0002)
 Line Type Revisions (P40205, P1793)
 Bill Frequency Code (P15019)
 Contract Header/Detail (P1720,P1721)
 Contract Header (P1720)
 Contract Detail (P1721)
 Frequently Asked Questions

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