E1: SVM: Unable To Start SM Agent On iSeries, With Message "The management agent is already running under process id" (Doc ID 1468680.1)

Last updated on AUGUST 18, 2015

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

In this scenario, there would be multiple Server Manager agents installed on a AS400 iSeries box. Out of which one agent was up and running. However, starting the second agent gives following message: 

"The management agent is already running under process id."

The managed home for this agent is showing down status on Server Manager console. However, managed instance registered inside this agent is up and you are able to see the runtime metrics as well.

Changes

 Issue started after abrupt shutdown of iSeries box.

Cause

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