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E1: SOLEXP: Frequently Asked Questions on Carousel (Doc ID 1469500.1)

Last updated on FEBRUARY 24, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.


This document contains answers to many of the frequently asked questions related to the Carousel.

Questions and Answers

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In this Document
Questions and Answers
 Question 1: What is the carousel in JD Edwards EnterpriseOne?
 Question 2: Where is the carousel information stored? Is it possible to set a default for all the users to have it at the bottom of the screen or any other specific place?
 Question 3: How to reset carousel for a user?
 Question 4: Is it possible to disable the carousel for specific users?
 Question 5: I have already upgraded to TR9.1 but why I still do not see the carousel?
 Question 6: Should the carousel be present when using a direct link (parameterized URL, workflow) to access JDE Apps ?
 Question 7: Is there a way to close the application from Opened Applications in the Carousel?
 Question 8: Where can I find information about what the icons represent in the Carousel?
 Display and Location
 Question 1: Is it possible for the carousel to display as follows: Open Applications at the top of the browser window, Recent Reports, Favorites on the left of the browser window?
 Question 2: Is it possible to adjust the Carousel width?
 Question 3: Is it possible to move the Navigator Menu from top into the Carousel?
 Question 4: The Carousel toolbar tabs, when moved to the top of the screen, cover the title of the application.
 Question 5: How to make the carousel button display the application name instead of the program id?
 Question 6: Is there a way to display the task name alongside the form name when tasks are invoked via E1 Pages?
 Question 7: Is it possible to change the text that appears on the Carousel tabs? For example, E1 translates "Favorites" as "Signets"  but you would like to change it so it says "Preferences"
 Question 8: How can an end user know the exact application is being run if under the Open Applications only the name of the form is displayed?
 Question 9: Why doesn't the custom icon display in the carousel?
 Question 10: When the carousel is at the bottom of the screen (Icon Mode) the description for open applications/favorites/reports shows in two lines for some users and one line for others. Why?
 Question 11: When switching the number of lines to be displayed, the text description is displayed incorrectly. Only the first line is visible and the second line is partially visible. Why?
 Question 12: How to change the color of Carousal Header and Breadcrumbs to match the color of company logo ?
 Reports in Carousel
 Question 1: Reports under the Carousel only display PDF's regardless of the report designed. Why?
 Question 2: Reports are not displaying in the Carousel for certain users. Why?
 Question 3: Is it possible to control the number of reports to display and the Refresh interval time in Recent Reports?
 Question 4: Current implementation of the "Recent Reports" tab in Carousel UI only shows the Report Name or the Report ID. Is it possible to change this behavior so to show the Report Version name of Report Version ID?
 Question 5: Is there a way to clear out the reports displayed in the "Recent Reports" ? 
 Question 6: Every time a user clicks on one of the recent reports a submitted job application opens. Is there a way to avoid opening a submitted job application per report?
 Question 7: Should the color of the recent reports automatically change?
 Question 8: RD job status is shown as done in carousel even before the RD output is available. Is it possible to ensure that the job status will show done only when the RD output is available?
 Question 9: Under Recent Reports in the Carousel not all of the reports are displaying. There are some blank spaces in the list. Why?
 Question 10: Is it possible to use a specific query for Work with Submissted jobs (WSJ) so that in the carousel the display is filtered using the advance query? 
 Question 11: Can you suppress unwanted reports in the carousel view after running a UBE that produces more than one report? e.g. Interconnect Reports
 Question 12: Why Recent Reports does not show reports that run from an Orchestration until the user clicks on refresh?
 Favorites in Carousel
 Question 1: When adding task view folders to the Favorites, they will show up in the Favorites navigation drop down, but they will not show up in the Favorites Carousel. How can I make them appear in the carousel?
 Question 2: When right clicking on a favorite option from the carousel I am not getting the same options (data selection, versions, etc) as when I do right click from the favorites on the top banner. Why?
 Question 3: When accessing the Favorites folder from the Carousel as compared to the Favorites menu, menu filtering is not applied to the Carousel Favorites. Why?
 Question 4: Have a URL task that was added as a favorite and it is not working when launched from the carousel. Only from the drop down favorites. Why?
 Question 5: Created a set of Favorites in JD Edwards 9.1 and initially they displayed as the description of the application, but later they began to display as the application/report object name such as P01012. The names of the favorites are still correct when clicking manage favorites.  How to change the title of the favorites ?
 Question 6: Adding a URL task (malformed/cannot be decoded) to the Favorites, the URL is visible to both top Favorites and Carousel. There is a different behavior when accessing the URL from Carousel VS top Favorites. Via top Favorites: a new tab is opened with the message: This site can't be reached. Via Carousel: the system just stops (nothing is happening and there is no error). Why this behavior is different? 
 Question 7: Favorites are not displaying correctly in the Carousel on the left for certain users, but functioning/displaying correctly when accessing them via the top navigation bar. Why?

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