E1: 17: Running Catch Up Billing and Amortization then Crediting and Canceling Same Line Creates Wrong Entries in F1794 (Doc ID 1476118.1)

Last updated on APRIL 27, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.0 and later
Information in this document applies to any platform.

Symptoms

After billing 6 months of a 12 month contract, client runs amortization R17321 for first 5 periods only. Then user credits month 6 ( Check-box for recognize credit when entered is not checked ) and cancels the contract.
This yields leftover recurring amount in the F1794 'I' type field.

Cause

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