E1: MOB Login Failed Error On Mobile Application - Certificate chain received from (MachineName) - XX.XXX.XX.XX was not trusted causing SSL handshake failure. (Doc ID 1484689.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
JD Edwards EnterpriseOne Mobile Purchase Order Approval - Version 9.0 and later
JD Edwards EnterpriseOne Mobile Requisition Self Service Approval - Version 9.0 and later
JD Edwards EnterpriseOne Mobile Sales Inquiry - Version 9.0 and later
JD Edwards EnterpriseOne Mobile Expense Management - Version 9.0 and later
Information in this document applies to any platform.
Reviewed - 02/04/2016

Symptoms

E9.0/E9.1

8.98.4.6/9.1.0.x


You have installed ADF mobile application foundation successfully, however, you are not able to login to E1 from the Moble Application login URL.
   Verified that your BSSV is working.
   Verified that https://BSSVMachinename:Port/DV900/AuthenticationManager opens
   Verified that E1BSSVauthenticator jar exists in the security realms within the BSSV server domain.

 

The following error appears in the BSSVserver.out in the WLS server is ( V:\Oracle\Middleware\user_projects\domains\ADFAPPS\servers\ADFServer\logs\ADFServver.out):

 

<Aug 8, 2012 8:17:50 AM ADT> <Warning> <Security> <BEA-090477> <Certificate chain received from irvibv010 - 10.100.13.31 was not trusted causing SSL handshake failure.>
<Aug 8, 2012 8:17:51 AM ADT> <Warning> <Security> <BEA-090477> <Certificate chain received from irvibv010 - 10.100.13.31 was not trusted causing SSL handshake failure.>
<Aug 8, 2012 8:17:51 AM ADT> <Warning> <Security> <BEA-090477> <Certificate chain received from irvibv010 - 10.100.13.31 was not trusted causing SSL handshake failure.>
Calling BSSV to authenticate user on server = https://irvibv010:82/DV900/AuthenticationManager failed.
java.rmi.RemoteException: SOAPFaultException - FaultCode [{http://schemas.xmlsoap.org/soap/envelope/}Server] FaultString [Failed to receive message javax.net.ssl.SSLKeyException: [Security:090477]Certificate chain received from irvibv010 - 10.100.13.31 was not trusted causing SSL handshake failure.
 -> [Security:090477]Certificate chain received from irvibv010 - 10.100.13.31 was not trusted causing SSL handshake failure.
] FaultActor [null] Detail [<detail><bea_fault:stacktrace xmlns:bea_fault="http://www.bea.com/servers/wls70/webservice/fault/1.0.0">javax.net.ssl.SSLKeyException: [Security:090477]Certificate chain received from irvibv010 - 10.100.13.31 was not trusted causing SSL handshake failure.

 

Caused by: javax.net.ssl.SSLKeyException: [Security:090477]Certificate chain received from irvibv010 - 10.100.13.31 was not trusted causing SSL handshake failure.

 

 

 

Cause

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